Customer Sales Representative/ Telemarketer

Paul Guevara Jr.

************@*****.***

Phone: 1-917-***-****

Home Address:

**** ******* *** # **

New York, NY 10037

EDUCATION

University of Mobile Alabama, San Marcos, Nicaragua

Liberal Arts, Minor in Business of Entertainment Media & Technology (1998)

Monroe College, New Rochelle, NY

Hospitality Management, Hospitality and Tourism, Hospitality Law, Room Division, Travel and Sales Representative Agent (Saber Certicate), Communication Studies

Culinary Academy of New York, New York, NY

6-Month intensive Culinary and Restaurant Budgeting course

Escuela Bilingue Rinalba High School, San Pedro Sula, Honduras, CA

High School Diploma, 1998

Honors: Chivary - Student Body of 275

EXPERIENCE

Peer Outreach Worker- Care For the Home, New York, NY 8/2018-2/25/2019

•Provide basic help education to members of the community outreach program.

•Act as a liaison between members and the community programs and social services.

•Passing out informational material to clients and helping them with any questions regarding the health clinic.

•Create and implement outreach strategies to ensure the success of the program.

General Laborer- Signature Demolition, New York, NY 4/2015/-12/2015

•Pull and prepare products for proper distribution to customers

•Accomplished maintenance and organization mission by completing related results as needed.

•Handle company tools and equipment operating by following operating instructions; troubleshooting breakdowns; performing preventive maintenance.

• Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.

•Maintains environmental conditions by installing and maintaining ventilation, and air conditioning equipment.

Corporate Banquet Assistant- Star Staffing, New York, NY 6/2015-1/2016

•Responsible for overseeing production in a high-volume establishment for upscale events

•Helped with the presentation for the venues. While answering questions and directing clients to at venues.

•Collaborating with co workers to perform on pace to exceed 100% of daily quota.

•Helping with assembly and clean up after all gathering, at corporate parties and general events.

Security Officer/ Fire Guard- Allied Barton Security New York City 3/2004-8/2012

•Patrolled and monitored assigned areas to detect and deter suspicious activities and security breaches.

•Utilized surveillance systems and security cameras to maintain a constant watch on the premises.

•Responded promptly to alarms, incidents, and emergency situations in accordance with company policies and procedures.

•Provided excellent customer service to visitors and employees by addressing inquiries and offering assistance.

•Collaborated with law enforcement and emergency personnel when necessary.

•Prepared and submitted detailed incident reports, maintaining accurate records of events occurring during shifts.

Telemarketing Account Associate- Opinion Access Corp, Queens, NY 8/2002-3/2003

•Contribute toward institutional/ political research for marketing strategies for the acquisition of new clients

•Provide oversight for the fiscal analysis of multiple accounts and help with gathering information for the company database.

•Collaborate with asset management to enhance and grow client relationships.

•Help translate and prepare product information for clients surveys.

•Provide clerical support to company staff.

•Collaborated to manage sales accounts covering 3 states, responsible for more than 3,800 individual accounts while helping to identify needs and consistently secure data for the C-level decision makers.

Account Executive, ADT Home Security -Queens NY 1/2012-303/2012

•Customer service for any questions pretaining to the products

•Worked with field technician with new clients system installation

•Promote Company Image and secure new client accounts with door to door service

ADDITIONAL EXPERIENCE

Community Service

•Volunteered for five weeks in Honduras the summer of 1998. Volunteered with local organization “Tree Force” to plant trees in local public school. Taught English language course to local schoolchildren at the Polytechnico School. Painted the walls and Planted Trees along the highway in San Pedro Sula with classmates.

•Volunteered at the The Baptist Church of Jubilee for Events Videografy recording

SKILLS

Monroe College, New Rochelle, NY -Associate of Science, Hospitality Management, 2001

Culinary Academy of New York, Manhattan, New York City

Commercial Cooking and Catering

Licensed Security Guard/ Fire Guard - New York

SafeServe Cert.

Additional: GPRO certified

EP 608

SST Site Safety Training

Crystalline Silica Awareness course in Accordance with 29 CFR 1926.1153

16 Hour Suspended Scaffold User

4 Hour Supported Scaffold User & Refresher

OSHA 30

ACI- Masonary Restoration Program Cert.

HVAC Systems, Equipment Maintenance, Basic Safety, AED/CPR cert, Emergency response, Documentation Skills, Conceptual Skills, Power Tools, Attention to Detail, Customer service, Dependability,Surveillance and monitoring, Job Knowledge, Conflict resolution, Video Editing, Audio Recording, Script Writer, Audio Producer, Data Research

Computer: Proficient in MicroSoft software

Foreign Language: Fluent in conversational Spanish.

Contact this candidate