Customer Service Project Management
Resume:
Justin Montel
Indianapolis, IN 46208
************@*****.***
OBJECTIVE
To become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.
EXPERIENCE
Menzies Aviation, Indianapolis Airport, Deicer
Present
Operated aircraft deicing equipment to clear ice and snow from the wings, fuselage, tail surfaces, and engine inlets of commercial airliners.
Inspected aircraft for damage after removing ice and snow buildup using hand tools such as chisels, hammers, saws, etc.
Maintained a clean work area by disposing of waste materials properly and kept all personal items out of the way during operation to ensure safety.
Operated deicer truck to apply chemicals and remove ice from aircraft, including commercial jets and private planes
Maintained a clean work environment by sweeping up debris after each application of chemical deicer
Followed all safety procedures when operating the deicer truck, which included wearing protective gear
Communicated with pilots about the status of their flight plan once it was approved for takeoff
Ensured that all paperwork was completed before leaving the airport property
Applebee’s, Las Vegas — Bartender/Server
December 2017 - May 2021
-Consistently provided professional, friendly, and engaging superb customer service, thus ensuring the restaurant garnering repeat business and clientele, and not just infrequent guests.
-Skillfully promoted items on beverage lists and formal menus.
-Displayed enthusiasm and knowledge about the restaurant’s menu and products.
-.Trained & guided new employees' knowledge about the restaurant menus & steps of service.
OnyxXamor, Indianapolis— CEO
June 2015 - Present
Direct oversight of the business model development, project management, and branding promotion of the company..
Panera Bread, Glendale, Indianapolis — Job Title
January 2013 - August 2016
-Effectively organize, coordinate, and execute cashier tasks.
-Food service and retail experience.
- Provided fast, accurate, and friendly service.
-Provide customers with product, food, and service information
EDUCATION
Kaizen beauty Academy,Pembroke Pines, Florida —Certification
August 2016 - November 2017
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SKILLS
Proficient in Microsoft Word, excel, Power Point, Outlook
Core Competencies
• Customer Service
• Cosmetology
• Office Management
• Entrepreneurship
• Project Management
• Research & Analysis
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