Mechanical Engineer High Voltage
Resume:
Kheirddine Aissani
M E C H A N I C A L E N G I N E E R
***********.*******@*****.***
Résidence l’écrin de Montjoly,
Apt A16
*****, ******-Montjoly
Guyane Française
PERSONAL DETAILS
Date of birth
July 20th, 1980,
Marital status
Married with 2 kids
Nationality
Algerian
SKILLS
High voltage certification
High voltage technology
Hybrid cars technology
Competence analysis
Training analysis
Training design
Training delivery
Training management
Product training
Technical training
Aftersales training
Technical knowledge
ABOUT ME
Persevering in his tasks, spontaneous, developing a pleasant atmosphere, team worker, solution oriented and strongly believing on continuous improvement, Having an international experience, can adapt to all cultures, Been in BMW Group network since 2007, can ensure several functions in any aftersales organization, and as a certified master trainer of the BMW Group, can insure inhouse trainings and certification programs in technical, process /organization and product topics, in addition to a strong product knowledge that was built during a decade of permanent train the trainer participation in Munich.
WORK EXPERIENCE
SERVICE MANAGER
JCS AUTOMOBILES / Cayenne, French Guiana Jan 2021 -to present. Mission in Mauritius completed, BMW Group recommended me to move to French Guiana to support the importer, in addition to workshop operation, I’m looking after aftersales administration, and transition to the hybrid/electric cars. TECHNICAL & WORKSHOP MANAGER
Leal& Co Ltd / Pailles, Mauritius/Jan 2018 – DEC 2021 After a visit in July 2017 to coach a workshop manager (who resigned in between) the importer offered me the opportunity to join to look after the workshop, was in charge to ensure workshop operation, and to work with all aftersales department to improve the service. TRAINER / CONSULTANT
Freelance with BMW Group AG / Munich /May 2011 - Dec 2017 Started with a project of technical training for North Africa, followed by Su sahara and Caribbean, during this collaboration with BMW, I insured training in many countries, technical support, workshop system installation, I coached service advisors, and did competences analysis and assessments to develop training plans according to needs. WORSHOP MANAGER THAN INTERNAL TECHNICAL TRAINER
Bavaria Motors Algerie (Algerian BMW AG Importer) / Algiers/May 2007 - Apr 2011 Started as workshop manager with the importer that freshly took over BMW, after completing a Trainer certification program and since 2009 I was dedicated for Training, as internal trainer and training manager of the importer and dealer network. WORKSHOP MANAGER
Algerie Motors (Land Rover Importer in Algeria) / Algiers/July 2006 - Apr 2007 Was in charge to run the workshop, first experience with a premium brand, target was to improve Land Rover workshop operations, during a period where importer lost BMW representation. TECHNICIAN
Alize cars (Renault Algerie dealer) / Algiers/Jan 2005 - Apr 2006 Started as technician then promoted as workshop manager, was my first job after studies. Workshop organization
Team leading
Aftersales process
Warranty
Workshop systems
Product knowledge
IT
Parts analysis
Ms Office use
Customer complaint treatment
DMS uses
LANGUAGES
English
French
Arabic
EDUCATION
Train The Training Certificates
BMW Group Training Academy / Munich / 2017
All technical Train the Trainer conferences since Spring 2008 to July 2017, Electric and Hybrid cars since the beginning, including Generation 3 (High Voltage Batteries repair), High security 7 Series,
Some products and aftersales Train the Trainer conferences. Master Trainer Certification Update
BMW Group Training Academy / Munich / 2014
Trainer certification update that was needed after 5 years of the initial certification, was the first re-certification experience done.
Certified Master Trainer
BMW Group Training Academy / Munich / 2010
Followed a program of trainer certification, where 4 week of trainer academy were done, learning how to design and deliver professional training as per BMW Group standards, this was supported by the regional office looking after Africa and Caribbean to promote training in several markets. ENGINEERING DEGREE
University of Science and Technology Houari Boumediene / Algiers / 2005 Engineering degree in mechanical engineering specialized in thermo-energetic. Master’s degree as per World Education System equivalence Bachelor
High School / Algiers / 1998
Bachelor’s degree in Algeria.
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