Human Resources, Customer Service, Interpersonal & Communication skill

Akorede Noah Ayoola

Canada ️ ********@*****.*** 506-***-****

PROFESSIONAL SUMMARY

I am a strategic professional with proven experience in customer service, administrative, and human resources functions, I excel in optimizing operational efficiency and fostering a positive workplace environment. My diverse skill set and dedication to excellence enable me to effectively manage and support various organizational needs.

HIGHLIGHTS OF SKILLS

Customer focused

Interpersonal & Communication

Employee Relations and Conflict Resolution

Coaching and Consulting Skills

Team Building

Data Analysis

HR Analytics and Reporting

Microsoft

PROFESSIONAL EXPERIENCE

Advisor

Best Buy, Canada, Saint John, Canada Mar 2023 – Mar 2024

Met buyers’ needs and provided customer satisfaction experiences.

Collaborated with team members and management to achieve sales targets.

Contributed to a positive team environment by sharing expertise and best practices.

Engaged with customers in a friendly and approachable manner, actively listening to their needs and preferences.

Provided product information, demonstrated features, and explained benefits to customers.

Assisted customers in making informed purchasing decisions by offering tailored solutions.

Key Achievements (Most Proud of)

Honesty Pays Award: Received Best Buy certificate of recognition in 2024 for outstanding integrity.

Best Advisor: Recognized as the best advisor from Dec. 2023 to Feb. 2024.

Human Resource Analyst

Joseph Aborowa & Co, Lagos, Nigeria April 2017 – Dec 2018

Conducted HR data analysis to support strategic decision-making.

Assisted in the development and implementation of HR policies.

Coordinated employee performance evaluations.

Key Achievements (Most Proud of)

Streamlined HR reporting processes, resulting in a 25% increase in efficiency.

Successfully led the implementation of a new HRIS system, improving data accuracy and accessibility.

EDUCATION

Higher National Diploma (HND) – Major in Business Administration

Federal Polytechnic Ilaro, Ogun State, Nigeria Jul 2008

VOLUNTEER EXPERIENCE

First Friend

YMCA, Saint John Regional, NB, Canada Jun 2024

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