Warehousing & Logistics worker

JOSEPH NDUNGU

+*** (0-721-***-*** ******.******@*****.***

Supply and Demand Planning Logistics Network Analysis Supplier Relationship Management Vendor Sourcing ERP Systems Proficiency Warehouse Coordination Tender and Contract Development Inventory Tracking Fleet Management

Investigative Procedures Procedures Mapping and Documentation Purchasing Strategy Safety Control and Compliance Key Contributions & Results:

● Spearheading warehouse operations, operational objectives, strategic plans and reviews, preparing and completing action plans, implementing productivity, quality, and customer-service standards, completing audits and identifying trends.

● Developing warehouse operations systems by determining product handling and storage requirements, developing, implementing, enforcing, and evaluating policies and procedures.

● Developing warehouse design by planning layout, product flow, and product handling systems, evaluating and recommending new equipment.

● Managing People, processes, systems and general maintenance of Warehouse to ensure smooth and efficient operations within the warehouse and the organization.

● Developing processes for receiving product, equipment utilization, inventory management, and shipping.

● Managing receiving, warehousing, distribution, regular inventory checks/audit, reconciliations and proper inventory records.

● Controlling inventory levels, establishing and monitoring security procedures and protocols, motivating, organizing and encouraging team work within the work force to ensure targets are met or exceeded.

● Sourcing & regularly reviewing market offers for efficient 3PL transport service providers

● Maintaining standards of health and Safety, Hygiene and security in the work environment.

● Evaluating freight costs and the inventory costs associated with transit times in order to ensure that costs are appropriate.

Key Contributions & Results:

● Optimized warehouse operations through effective space & capacity utilization, increase picking & put-away efficiency to achieve maximum throughput.

● Developed procedures / processes and streamlined activities in such a way that customer requirements were met on time in full and at lowest possible cost.

● Coordinated identification of process improvement opportunities and implement alternate methods to increase efficiencies, product and process quality, costs reduction and improve overall service.

● Monitored efficiency on the orders assembly floor and identify, implement and monitor improvements as part of continuous improvement.

● Monitored the work of operations personnel, provide feedback and perform coaching or disciplinary actions.

● Ensured inbound, outbound and inventory documentation and associated sap transactions are completed accurately

● Implemented Security and Quality, Health, Safety and Environment (QHSE) policies and procedures to ensure full compliance with standards/ requirements. Serves as an adviser to management on necessary actions.

● Built, maintained and enhanced customer relationships and ensured impeccable customer service across the function at all times

● Maintained agreed physical Warehousing standards by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. Key Contributions & Results:

● Developed and implemented efficient and effective warehousing and logistics systems to support the overall organizational vision.

● Coordinated stock control and inventory management to mitigate losses at the Depot through periodic cycle counts and reconciliations.

● Led a team and drove Mombasa Depot high performance to ensure healthy, safe, efficient and cost- effective operation which followed Highlands processes, practice and standards.

● Acted as the Depot focal point for all interested bodies (internal and external) and was accountable for the 24/7 safe and efficient operation of the Depot.

● Managed the efficient dispatch of sales orders in line with the customer promise of ‘On Time-In full’ in support of the commercial objectives of the Highlands.

● Delivered an efficient/ optimization of Highland’s owned/ leased trucks in order to reduce the cost of 3rd party hired transportation.

● Built a culture of operational excellence within the team by providing leadership, motivation, coaching and mentoring. Championed the implementation and embedment of EOSH and ISO requirements at the depot.

● Managed depot human resources in collaboration with the human resources department through, training and supervision.

● Managed other physical depot resources; furniture, furnishings, telephone lines, lighting, other electrical.

● Formulated and managed departmental budget through implementation of cost control measures.

● Managed maintenance schedules for depot vehicles and material handling equipment to ensure zero downtime. Key Contributions & Results:

● Managed the maintenance of warehouse records and reports, co-ordination of all warehouse activities, loading, route scheduling and planning to obtain optimum use of transport services.

● Safeguarded warehouse operations and contents by establishing, monitoring, reviewing and improving security procedures and protocols.

● Scheduled daily activities, organized and directed operation and job responsibilities within the warehouse to ensure effective management of resources.

● Participated in route planning to ensure efficiency and proper vehicle use. Coordinated outbound logistics to all Java, Planet Yogurt and 360 pizza branches and ensured all orders were executed and delivered accurately.

● Oversaw dispatch of capital assets and other items used in opening of new branches, ensuring timely dispatch of branch orders and efficient use of company vehicles.

● Identified potential risks and resolved/mitigated challenges to ensure continuous and uninterrupted flow of operations both at the main warehouse and satellite units.

Head of Central Stores Nairobi Java House September 2012 – May 2013.

Stores Supervisor Express Automation Ltd, Kenya April 2011 – Aug 2012.

Logistics And Sales Coordinator Pwani Oil Products, Mombasa April 2007 – Jan 2011.

Diploma in Purchasing and Supplies Chartered Institute of Purchasing and Supplies

Bachelor of Science (Botany and Zoology) Egerton University.

Procurement & Logistics Certificate – Disaster ReadyOrganization May 2020

Certificate Ethics in Procurement – United Nations Population Fund Feb 2020

Certificate Online Training Level 1 (An Introduction to Procurement) – United Nations Population Fund Jan 2020

Qualification in Forklift operations – Defensive driving systems – Africa.

● Member of the Chartered Institute of Supplies Management (CIPS). Mr. Santosh Yadav

Former Plant Manager Roofings K Ltd

Country Manager Imex Solutions Uganda

Tel: +256 (0-709-***-***; Email: *********@*****.*** Ms. Susan Munyoroku

Deputy Head –Supply Chain, ICRC

Tel: +254 (0-734-***-***; Email: **********@****.*** Mr Paul Obiero

Former Chief Operation Officer, Highlands Mineral Water Co. Tel: +254(0) 721 315681; Email: ********@*******.***

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