Operations Analyst Business

EMPLOYMENT HISTORY

OCT **** - AUG ****

Business Operations Analyst, IBM India Pvt Ltd., India

Spearheaded requirement gathering sessions, enhancing communication engine platform efficiency. Conducted bi-weekly feature walk-throughs, ensuring alignment with product development. Facilitated Scrum sessions, breaking down features into user stories for improved clarity. Identified and mitigated risks, ensuring smooth project execution. Oversaw product go-live, promptly addressing issues to ensure seamless operations. EDUCATION

SEP 2009 - JUN 2012

Bachelor of Commerce, Bishop Cotton Womens Christian College, India SKILLS

Business Operations Analyst Requirement Gathering

BRDs Use Cases

Scrum Master Rally

Microsoft Excel Power Point

Visio Word

MS Office Lucid Chart

SQL

LANGUAGES

English Hindi

Urdu Kannada

HOBBIES

Cooking, Internet browsing, Traveling

439 Glenwood Avenue, Teaneck, USA,

07666

*************@*****.***

+1-848-***-****

NIDA IQBAL

BUSINESS OPERATIONS ANALYST

India, 32 years old

PROFESSIONAL SUMMARY

Business Operations Analyst with over a year of experience, excelling in requirement gathering, use case development, and facilitating stakeholder communications. Demonstrated proficiency in Rally, SQL, Visio, and Microsoft Excel, contributing to efficient project implementation from conception to UAT testing. Adept at leading cross-functional teams in a fast-paced environment, aiming to leverage analytical skills and a results-oriented approach to drive business success.

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