Front Desk Customer Service, Brest line, Management, Construction.
Resume:
Heather Bates
Moultrie, GA *****
***************@*****.***
Work Experience
Owner
Got it street-Norman Park, GA
April 2021 to Present
All fundamentals
General Manager
Wendy's-Tifton, GA
March 2011 to February 2024
• Schedule
• Truck orders
• Hiring
• Training
• Cash management
• Daily operations
• Inventory
• SMG
• Sos
• Customer service
• Over seeing 30 employees
• Customer relations
• Coaching
• Food safety
•
Education
Bachelor of Business Administration in Business Management Post University - Remote
May 2023 to Present
GED
Oconee Fall Line Technical College - Cochran, GA
May 2009 to May 2009
Skills
• Food Safety
• Procurement
• Bookkeeping
• Merchandising
• Food Preparation
• Purchasing
• Profit & Loss
• Project Management
• Budgeting
• Management
• Marketing
• Business Management
• Payroll
• Restaurant Management
• Tax Experience
• Kitchen Experience
• Public Relations
• Computer Networking
• Social Media Management
• Food Service
• POS
• Remodeling
• Leadership
• Negotiation
• Accounting
• E-Commerce
• Business Development
• Web Design
• Microsoft Powerpoint
• Cash Handling
• Hotel experience
• Front desk
• Computer skills
Assessments
Customer focus & orientation — Proficient
July 2024
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Proficient
July 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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