Service Representative Customer phone etiquette details matter focus c
Resume:
DANA WILLMAN
Fort Worth, TX *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Cashier/Stocker
Dollar Tree and Family Dollar - Fort Worth, TX
September 2021 to May 2022
Built displays stocked merchandise greeted everyone who came in the store while being a cashiercoubted tills and store bank deposit
Customer Service Representative/Cashier/Stocker
Casey's general store - Oklahoma City, OK
January 2018 to September 2018
The cashier greeted customers counted tills and safe twice a day manager of the coolers ordered products from vendors restocked products twice a day organized coolers rotated products daily unloaded the truck stocked the truck products changed price tags on weekly sale items Lead teacher/Director/Assistant Director
Santa Fe Child Development Center - Edmond, OK
January 2002 to April 2008
Worked every position in the Center and transported kindergarten through 5th grade to and from public school daily Lead teacher for School Age created a weekly/daily curriculum for all ages in the Center accounts receivable accounts payable payroll collected tuition from parents organized files for enrollment of children and all proper documents about the child so we complied with DHS licensing created Summer curriculum and daily field trips for 90 children we attended Frontier City and White Water weekly for School Age plus other fun field trips shopped for supplies and food weekly maintenance all 4 buses we had two fundraisers 2 times a year and I alone asked local businesses to donate prizes to our center for the fundraiser and candy for Halloween every holiday we had class parties clerical office work done daily Education
Bachelor's degree in Information Technology with Software and mobile development
National University - California Point, LA
February 2024 to Present
Associate's degree in Accounting and Business
Francis Tuttle Technology Center - Oklahoma City, OK February 1996 to July 1998
High school diploma
Edmond Memorial Highschool - Edmond, OK
January 1990 to May 1994
Skills
• Fundraising
• Accounts Payable
• Payroll
• Office Management
• Accounts Receivable
• General Ledger Accounting
• Financial Report Writing
• Accounting
• Forecasting
• Financial Statement Preparation
• Financial Analysis
• Clerical Experience
• Budgeting
• Account Reconciliation
• General Ledger Reconciliation
• Microsoft Office
• Class c license CDL
• Journal Entries
• SAP
• QuickBooks
• Purchasing
• Event Planning
• Marketing
• Scheduling staff
• Prepare monthly meetings with staff
• Tax Experience
• Profit & Loss
• Auditing
• Sales
• Filing
• Accurate documentation on all children
• Business Analysis
• Pricing
Certifications and Licenses
Child Development Associate Certification
Food Handler Certification
Teaching Certification
First Aid Certification
Driver's License
Additional Information
Certified Children's Development teacher for all ages
Contact this candidate