Registered Nurse Service Delivery
Resume:
Chiao-Yin (Joy) Chang
Long Island City, NY 11101 *************@****.*******.*** LinkedIn
LICENSURE
Registered Nurse License: Taiwan
EDUCATION
Adelphi University Garden City, NY
Master of Public Health (MPH), expected May 2024
Fooyin University Taiwan
Nursing, June 2019
CERTIFICATION
Emergency Trauma Training Course
Advanced and Basic Cardiac Life Support
EXPERIENCE
Integrated Physio New York, NY
Receptionist / Intern February 2023 - Present
● Maintain a high level of data accuracy and attention to detail, safeguarding against potential billing errors and insurance claim rejections.
● Schedule patient appointments, ensuring optimal utilization of therapists’ schedules.
● Collaborate with therapists and other staff to ensure smooth patient flow and service delivery.
● Log patients’ records and payment data through IClinic, an enterprise EHR software. E-DA Hospital Kaohsiung, Taiwan
ER Nurse September 2019 - February 2020
● Triaged multiple patients simultaneously and prioritized tasks.
● Provided life-saving procedures such as CPR and inserting endotracheal and urinary tubes.
● Collaborated with multiple nurses and physicians to determine goals.
● Communicated patients’ symptoms and conditions to the physician. Chang Gung Hospital Chiayi, Taiwan
ICU Nurse July - September 2019
● Cared for unconscious and critically-ill patients.
● Participated in meetings with physicians to discuss patient status and health updates.
● Provided hospice care for terminally ill patients and families.
● Planned physical activity classes for patients at a psychiatric hospital where I also created posters so that patients were aware of events.
SKILLS
Technical: Microsoft (Excel, Microsoft PowerPoint), IClinic EHR, SPSS Data Analysis Languages: Fluent - Mandarin Chinese
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