Customer Service High School
Resume:
Doretha Miles
******************@*****.***
Career Objective: Hard and skilled worker with Customer Service experience and healthcare management seeking an entry-level position at your company. Valuable employee who is always willing to learn new skills and take on more responsibility. Professional Skills: Empathy, Patience, Attentiveness, and communicating effectively.
● CPR Certification
● Infection Control Certification
● Highly Valuable employee
● Microsoft Office Suites
● Account Management
● Inventory Control
● Shipping & Receiving
● Quality Control
● Warehouse & Operations Management
● Professional bedside manner
● Compassionate caregiver
● Efficient and reliable team player
Education:
Stone Mountain High School Stone Mountain,GA
High School Diploma May 2009
Work Experience:
1. Fedex College Park, GA
Warehouse Supervisor
March 2008- December 2012
● Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning,
Scheduling, coaching, counseling, and disciplining employees; communicating job expectations;
planning.
● Monitoring, appraising job contributions,
recommending compensation actions; adhering to
policies and procedures. Help assure overall
cleanliness and safety of production, storage,
break/lunchroom and bathroom areas.
● Securing the warehouse by turning alarms on; testing systems. Be prepared to work overtime as needed.
2. Golden Age Healthcare Riverdale. GA
Home Health Care Aid
January 2013-June 2016
● Provided basic care and assisted with daily activities.
● Monitored patient’s condition and observed physical and mental condition.
● Supported patients by providing housekeeping and laundry services and preparing and serving meals.
3. DHL McDonough, GA
Warehouse Supervisor
July 2016- September 2020
● Responsible for overseeing a wide variety of warehouse activities including receiving raw materials and/or finished goods and maintaining inventory and associated records.
● Receiving incoming material and routing to appropriate areas or personnel.
● Filling work orders from production, packaging assemblies and receiving into finished goods.
4. O'Reilly's Logistics Forest Park, GA
Team Lead Associate
October 2020 -July 2021
● Managing warehouse operations, developing and
implementing process improvements, involved in strategic planning, setting goals and objectives, and budget responsibility for the department.
● Initially contracted through a temporary agency and was quickly hired.
● Managed warehouse operations, including shipping and receiving as well as inventory control.
5. DB Schenker Houston,TX
Team Lead Associate
August 2021- September 2022
● Planned and oversee and participate in the warehouse operations and activities of the Maintenance Department; receive, process and issue warehouse stock; assure stock and warehouse facility is maintained in a safe, clean and orderly condition.
● Trained and provide work direction and coordinate the schedules and activities of assigned personnel; assist in training workers in computer operations and filling, shipping and stocking supplies.
6. Cornerstone Caregiving Houston,TX
Home Care Provider
● Patient Care
● Prepared patient rooms properly.
● Responding appropriately to the physical, emotional, and developmental needs of the patient.
● Helped patients move in and out of beds, baths,
wheelchairs and automobiles.
● Maintained a clean, healthy and safe environment.
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