Scrum Master Software Development

Christina Tiponghanu SCRUM MASTER /SAFE SCRUM MASTER

Tel: 682-***-**** ****************@*****.***

“We cannot accomplish all our goals without working together and being responsive to change”

summary

An accomplished Scrum Master with over 5+ years of diligent experience in information management, software development, Healthcare and finance industries.

Experienced with agile practices by helping teams remove impediments and self organization while ensuring the teams are focused on delivering in rapidly evolving and dynamic environments, hence increasing the Return On Investment (ROI.)

Strong sense of servant -leadership,listening, observing, and challenging the team in order to facilitate continuous improvement and delivery of high value products.

Building a community of Agile champions,practitioners and enthusiasts that promotes learning by sharing and collaborating.

Train teams on JIRA,Confluence, JIRA Align (new to most companies).

True embodiment of the Agile values and principles and able to influence real organizational change, resulting in “Being” Agile rather than “Doing “ Agile .

Coach kanban teams to maintain task board and limit work in progress (WIP).

Track and measure progress by working with other scrum masters and RTEs to resolve cross -team impediments within the ART .

Experienced in all aspects of Software Development Life Cycle (SDLC)

Working with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing.

Effectively tracked team’s progress, including burn down, burn up charts, velocity and release forecasting

Ability to influence, persuade, lead and motivate the team and project sponsors in order to achieve the various goals and objectives of the project, excellent interpersonal skills, capable of developing effective relationships across the department and engaging with the people in an effective way to deliver outcomes.

Collaborative leader, proven ability to lead and develop teams, who works extremely well in dedicated and matrix team environments and cross functionally.

Translated business requirements and/or initiatives into a conceptual solution described through Epics and Stories and application of abstraction to ensure the right level of detail to the key stakeholders.

A servant leader capable of delivering large -scale software projects on time by effectively collaborating,facilitating,coaching multiple Agile teams on Scrum,SAFe and Kanban frameworks.

Performed the Scrum Master role by managing cross-functional teams, bringing transparency and facilitating events of Scrum, kanban and SAFe -{Sprint Planning, Estimation Workshops, Daily Stand-ups, Sprint Review, Fun Retrospectives,and PI events including SOS,Release planning, System demo, Cop, PI solution demo while encouraging self -organization within the teams and conflict resolution skills .

Stakeholder Engagement

User Stories and Process Mapping

Project Documentation

Quality Assurance

Project Scheduling

Team Management

Risk/Change Management

Automation

Process improvement

Business Intelligence

Cross Functional Supervision

Sprint Planning

Estimation Workshops

Daily stand-ups

Sprint Review

Retrospective

Education and Certifications

SDLC Methodologies

Agile Management Tool

Master in Business Administration (2015) University of yaounde 2

Bachelor of Arts in Tutoring and Training Techniques (2013) HTTC yaounde 1

Certified Scrum Master ( 2018)

Agile Coach(ICP -ACC) (In progress)

SAFe Practice Consultant 6.0 (SPC)

Technical Skills and Tools

Expert skills Agile /PM tools ;JIRA, Azure ADO,Confluence, JIRA Align, Miro,Ideaboardz, Rally, ServiceNow

Microsoft Office Suite ;Power Point, Word, Outlook, Excel,

Virtual communication Tools : Teams, skype, Zoom, Slack, Cisco, webex

Professional Experience

AT&T. April 2023 – TILL DATE Scrum Master/Safe Scrum Master

Worked closely with the Product Owners and Program /project Managers and Leads in defining the product goal & roadmap

Coached team members to align their efforts and maximize throughout based on lean -Agile values, principles and practices

Trained scrum teams on Agile principles and values,SAFe, Kanban and ceremonies and roles

Worked effectively within the Scrum Team to remove impediments and track them in Jira

Guided the team through continual improvement process and best practices.

Facilitated scrum master community of practices.

Conducted weekly bootcamp training exercises for development teams,

Ensured conducive environment which fostered self-organizing and self-managing team

Empowered the Scrum team with regular inspect and adapt opportunities

Encouraged the Development team to keep sprint backlog up to date

Facilitated all Scrum Events including the Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Product Backlog Refinement. Workshops with stakeholders.

Assisted in defining and deploying the forward order processes and facilitated the continuous improvement of the existing process.

Created Epics, Features & Stories for the team in Jira and assisted Product Owner

Taught JIRA admin activities for teams (created boards, workflows, filters, dashboards, reports using JQL..)

Planned and tracked sprints closely and helped the team to focus on commitments & delivery

Communicated team velocity and sprint/release progress to the teams and management

Organized & facilitate Team and organization Agile maturity

Facilitated retrospectives using innovation games techniques and closure of action items on improvements

Reflecting and radiating the metrics like burn down chart progress, quality, and velocity continuously to the team and various stakeholders

Prepared various dashboards in Jira which reflects risks, dependencies, impediments

Helped Product owner with effective management of Features, Epics, Stories and prioritization

Ensured INVEST criteria is met for all the user stories in backlog

Effectively supporting the Delivery Squad through changes in objectives and re-prioritization of requirements

BAYER Fairfax, VA JAN 2022 - MARCH 2023 Scrum Master

Effectively guided scrum and Kanban teams

Created working agreements, establishing and helping the teams by all means to achieve their Sprint Goals

Facilitated retrospectives using innovation games

Educated and coached the teams on usage of Jira & Confluence tools

Took ownership to drive through resolutions of issues or blockers, coordinate directly with other development/product teams on inter-dependencies or through scrum-of-scrum ceremony

Helped Product owner with effective management of backlog

Ensured INVEST criteria is met for all the user stories in backlog

Ensured the teams are adhering to the DOR and DOD criteria

Optimized workflow efficiency, lead the ceremonies and ensured smooth delivery

Educated and ensured Agile/Scrum implementation methodology, practices, values and framework are adhered to by team members, while resolving impediments by coordinating and collaborating with cross-functional team

Assisted in team development while holding teams accountable for their commitments, removing roadblocks to their work

Coordinated with the scrum team in Daily Scrum Meetings, Sprint Planning Meetings, Sprint Review Meetings, Sprint Retrospective Meetings and Backlog Grooming meetings

Contribute to ongoing process improvement initiatives to implement best practices for Agile and Traditional Project Management

Provided training and coaching to scrum teams on Agile scrum Framework, Agility Health

VERIZON JAN 2019– JAN 2022 SCRUM MASTER /CONSULTANT

Transitioned 3 teams from traditional waterfall to agile scrum

Empowered teams to self-organize and grow cross-functionally allowing teams to fully own commitments of finishing sprint backlog items within the time box.

Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlogs.

Protected the team from over-commitment, planning sprints according to team’s capacity

Introduced and facilitated team’s Agile Scrum Ceremonies (Iteration planning, Daily Scrums, retrospectives, stakeholder meetings, and software and System demonstrations) for scrum teams

Engaged with other Scrum Masters through scrum of scrums(SOS) meetings to increase the effectiveness of meeting the PI objectives and track dependencies across teams

Assisted with internal and external communication, improving transparency and radiating information from team level to management level.

Provided coaching on dependency management, risks mitigation and issues from scrum team to the ART.

Provided training and worked closely with Product Owners in product backlog refinement and continuous delivery of features.

Coached teams to adopt continuous integration and pair programming

Directed and coached development teams from project initiation through delivery of final product.

Developed and managed visual system to track progress of work during sprints and projects.

Provided leadership, direction, and coaching to the team to encourage adoption of good Agile practices

Generated and posted end of Iteration review reports for team Deliverables and Agile Methodology adoption

Enacted change and continuous improvement increasing the productivity of Scrum teams by 25% and the quality of deliverables by 40%

Attended PI planning sessions and worked with the RTE to coordinate and train the teams on new plans.

CGI GROUP FEB 2018- JAN 2019 Scrum Master

CGI GROUP NOV 2017 - FEB 2018 Business Analyst

Facilitated and enforced Agile Ceremonies (Backlog Refinement, Daily Scrum, Sprint Planning, Sprint Demo, Sprint Retrospectives)

Facilitated and re-enforced WIP limit sessions for Kanban teams, work flow planning sessions and Kanban quantitative retro.

Worked closely with Product Owners in product backlog management and continuous delivery of features.

Educated and reinforced Agile Framework (Scrum, Kanban) to team members and key stakeholders when needed.

Developed and managed visual system to Improve Dependency Management within teams

Encouraged and facilitated cross-team coordination and collaboration

Provided leadership, direction, and coaching to the team to encourage adoption of good Agile practices.

Conducted technical training sessions regarding Agile development methods.

Tracked data from the spring process and report regularly to facilitate understanding of where we are and what can be improved on.

Provided direction, coaching, leadership to the team. Kept Scrum process running.

Encouraged and Improved the Inspection, Adaptation of the Agility of teams.

Summary on Areas of Expertise.

Attention to details, situational awareness, flexible, quick learner with a positive attitude, self-motivated and ability to multitask and work in a fast-paced environment.

Demonstrated success in working with onsite and distributed teams across different phases of the SDLC.

Practical experience working with a SAFe Scrum environment, facilitating Program Increment (PI).

Demonstrated success in acting as liaison between the Product owner and Scrum team, listening to Scrum team feedback, facilitating meetings, managing project milestones, and keeping Scrum team members focused.

Focused on satisfying the customer and motivating teams to deliver working and valuable software.

Expert in leading cross-functional teams to plan, build, deploy and manage business and consumers valued product/services.

Excellent at working with the Agile Release Train (ART) and other Scrum Masters (Scrum of Scrums) to coordinate PI Planning Releases and manage dependencies.

Remarkable history in motivating and improving Agile teams to reach the highest performance potential by removing impediments as well as implementing best practices and tools.

Excellent in conflict resolution, defining user stories and release processes.

Supported team in risk management and understands domain targets to identify upstream/downstream dependencies.

Engaged with other Scrum Masters to increase the effectiveness of the Scrum framework in the organization through Scrum huddles and forming communities of practice.

Proactive in identifying impediments and resolve them using peers and formal channels.

Remarkable history of motivating and improving Agile teams to reach the highest performance potential by removing impediments as well as implementing best practices and having one on one conversations with team members to promote transparency.

Expert in supporting Product Owners and Business Analysts in writing user stories and prioritizing Product Backlog Items.

Excellent in Enterprise Technology Change Management Systems, such as ServiceNow.

Functioned well in a high-intensity and constantly changing environment, applying transparency inspection and adapt.

Experienced in the use of Agile tools: Jira, Rally, Confluence.

Experience working with Enterprise solutions such as Slack, GitHub, Bitbucket.

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