Customer Service Information Technology
Resume:
Diedre Anderson
***********@***.***.***.** +1-876-***-****
Lamb Town District, Knock Patrick P.O, Manchester Mandeville Profile
PROFESSIONAL SUMMARY
Motivated college student, currently enrolled and seeking the opportunity to apply skills in whatever way possible to meet challenging work assignments and support the team. An enthusiastic and reliable individual, dedicated to providing excellent customer service with a smile. Considered hardworking, ethical, organized, and detail oriented, and is ready and able to take on any challenge using my problem solving and prioritization skills. Education
BACHELOR OF SCIENCE - TOURISM
AND HOSPITALITY MANAGEMENT
Aug 2023 - Present
Northern Caribbean University, Mandeville
HIGH SCHOOL DIPLOMA Sep 2015 - Jul 2021
Merl Grove High, Kingston
8 CSEC Subjects
English A - I
English B - I
Social Studies - I
Religious Education - I
Principles of Business - I
Information Technology - I
Mathematics - II
Caribbean History - III
4 CAPE Subjects
Sociology - II
Communication Studies - III
Economics - III
Management of Business - III
Recipient of the Founders' Scholarship
Honor Roll 2016-2021
President of Poetry Club
Member of Performing Arts Society
Student Prefect
Skills
Spreadsheet
Word Processing
Prioritization Skills
Public Speaking
Detail Oriented
Organized
Critical Thinking
Leadership
Problem Solving
Creativity
Languages
English
Volunteer Work
Bottom Leinster Seventh Day
Adventist Church, July 2018
Kingston College, August
2022
Employment
Vice Principal's Secretary Aug 2022 - Jan 2023
Dave Myrie, Kingston, Jamaica
Kingston College, Kingston, Jamaica
Took direct dictation, read notes or listened to recordings and transcribed information.
Answer phone calls and direct calls to appropriate parties or take messages.
Organized and updated file systems, keeping records easily retrievable. Prepare, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software Proofread and edited documents and reports for staff. Greet visitors and determine whether they should be given access to specific individuals.
Prioritized and distributed incoming memos, submissions and reports. Secretary/Assistant Manager Jan 2023 - Present
David Anderson, Mandeville
D&D Rubbershop
Order, dispense and organize office supplies for team use. Organize and update file systems, keeping records easily retrievable. Provides a positive customer experience with fair, friendly, and courteous service.
Receiving payments and issuing receipts, maintaining track of all monetary transactions.
Responsible for providing customers with a greater understanding of the type of service and products being provided, as well as the pricing associated with each item.
Overlook the company's day-to-day operations.
Distribution of employee's cheques on a weekly basis. References
Andre Dixon
Pastor
**************@*****.***
Audith Lewis
Teacher
*******@*****.***
Contact this candidate