Customer Service Project Management
Resume:
Experience
US Logistics, Inc. Humble, TX
Dock Worker 08/2021 - 08/2023
Improved equipment maintenance and safety standards by [x]%, which resulted in a [x]% reduction in maintenance costs Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a
[x]% increase in crew satisfaction
Taco Bell Houston, TX
Cashier/Customer Service 08/2017 - 08/2019
Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Continually updated a leadership resume and honed skills by participating in various management trainings Organized approximately [x] volunteer events that raised ~$[x]k in donations Improved equipment maintenance and safety standards by [x]%, which resulted in a [x]% reduction in maintenance costs Managed the work of [x] employees, increasing crew efficiency by [x]% Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a
[x]% increase in crew satisfaction
Taco Bell Houston, TX
Cashier/Customer Service 08/2017 - 08/2019
Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Continually updated a leadership resume and honed skills by participating in various management trainings Organized approximately [x] volunteer events that raised ~$[x]k in donations Improved equipment maintenance and safety standards by [x]%, which resulted in a [x]% reduction in maintenance costs Managed the work of [x] employees, increasing crew efficiency by [x]% Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a
[x]% increase in crew satisfaction
Skills
Customer service, Food service, Restaurant experience, Computer literacy, Time management, English, Microsoft word, Leadership, Communication skills
Education
Los Angeles Pacific University Los Angeles, CA
Digital 08/2029
Currently completing courses in computer science, robotics, and statistics Certificates
Food Handlers, Liquor License
Antoinette Hamilton
281-***-**** ************@*****.*** Humble, TX
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