FELIXBERTO C. ALMERIA
*************@*****.***
Zone III Caraycayon Tigaon Camarines sur
WORK EXPERIECE
RMS Collect an IQOR company
4th floor SM Dasmariñas barangay pala-pala dasmariñas cavite
Customer Service Representative
May 05, 2016-October 22, 2022
Answer incoming calls, management and resolve customer’s complaints.
Provide product and service information to customers.
Document all call information according to standard operating procedures.
Route calls to appropriate resources, complete call logs and reports.
Wheels INC, Hyundai Asia Resources Incorporated
E.Rodriguez sr. Avenue Quezon city
Sales Executive
February 20145- August 2015
Effective close sales.
Assisting and providing information to customers.
Accompany customers on a tour of the showroom and provide them with information regarding each car that they show interest.
Following up in In-bound, telephone inquiries, walk in prospect e-mail and inquiries
EDUCATION
Cento Escolar University 2005-2007
Mendiola Manila
Bachelor of Arts in Communication and Media studies
De La Salle Santiagoo Zobel 2009-2010
Ayala alabang muntinlupa city
Diploma in Hotel and Restaurant Management