Case Manager Home Lending

PHILIP JOHN V. APARRI

E-mail: *********@*****.***

Mobile: 094********

*** *** ********* **., ******* Muntinlupa City, Philippines 1781

PROFESSIONAL SUMMARY

More than 11 years of experience in document analysis for Mortgage Banking line of business.

Subject Matter expert for Compliance Review for 1 year.

Proficient in different computer applications particularly Microsoft Office applications.

Conversant and proficient in Filipino and English languages.

Legible of Reviewing simultaneous and multiple documents

PROFESSIONAL EXPERIENCE

DRG Case Manager (Home Lending – Default) May 2022 – Present

JPMORGAN CHASE & CO.

Default Resolutions Group is responsible of conducting and approvals of loans processed in a daily basis, consisting of Outbound Calls from Legal and Attorney’s offshore to ensure that foreclosure loans will prevent and monitored.

Asset Wealth and Management (AWM QC Analyst) October 2019 – May 2022

JPMORGAN CHASE & CO.

Consisting of both HOI & Taxes review for our clients to ensure and monitor their dues and to make sure that all loans processed will be in a good quality performed before releasing the loan in timely manner.

Name Change (Home Lending – Default) June 2018 – October 2019

JPMORGAN CHASE & CO.

Name change is a kind of work who’s responsible of changing Name of the borrowers, in terms of Naturalization, Divorce and transferring of Title to a liable borrower in case the Primary borrower declared a deceased.

Quality Analysis and Oversight (Home Lending-Correspondent Origination) August 2015 – May 2018

JPMORGAN CHASE & CO.

Quality Analysis and Oversight Team reduces errors that are not identified and reported by the operations specialists.

Reviews loan information by comparing the data in CLM-LOS task screens to the loan documents. QAO specialist refers to the mortgage banking guidelines to determine if the documents and CLM-LOS data are correct.

Enter all findings into the Quality Review system and emails, reported to the supervisors for daily list of completed loans including errors.

QC Team has a target goal to complete a 10% review of the loans funded on a daily basis.

Operations Sr. Specialist II (Home Lending-Correspondent Origination) February 2011 – August 2015

JPMORGAN CHASE & CO.

Perform Compliance (RESPA-TILA) Regulatory Review

Responsible for timely review of mortgage loan documents.

Handles validation of scanned documents and accurate data entry into spreadsheets and systems.

Ensures documents are on compliance with the US federal law and ensured transparency of fees through conducting Initial and 2nd level review.

Works indirectly with correspondents through review of loan documents submitted, nothing discrepancies and creating exception as needed.

Ensured aging loans are processed and exceptions are sent to escalation and review.

Operations Sr. Specialist (Home Lending-Correspondent Origination) August 2010 – February 2011

JPMORGAN CHASE & CO.

Compare date from the CLM-LOS system to the documents of the imaging system.

Identify exceptions and correct on appropriate system or collaborate with internal business partners to resolve.

Extract specified data from certain documents and log accordingly.

Report and/or log exceptions for tracking.

Provides assistance to peers with their workload if required.

Work special projects or other duties as assigned.

QA FedEx/Appraisal Mortgage September 2019 – August 2010

AMDATEX Las Piñas Services Inc.

Working with the FEDEX shifting company to provide good services

Checking all delivery packages and couriers were in good condition through images provided by the US counterparts.

QC Data Encoder April 20016 – September 2009

ASEC ASIA Philippines

Encodes information of private business in Yellow pages directory

Encodes information of both public and private residencies in White pages directory.

Encodes information of commercial business for commercial directory.

Enters all information in NDIAD system and ensures that all Telephone numbers are accurate.

EDUCATION

Bachelor of Science in Electronics and Communications Engineering

Saint Francis of Assisi College System

1998-2003

Secondary Education Elementary Education

Saint Francis of Assisi College System Saint Francis of Assisi College System

1994-1998 1988-1994

I acknowledge all the information above are true and correct.

Philip John V. Aparri

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