Customer Service Facility Maintenance

Kimberly Armstong

Driven professional with a background in facility maintenance and customer service, notably at Total Facility Maintenance. Excelled in building inspection and solving customer challenges, enhancing operational efficiency and customer satisfaction. Skilled in equipment repair and maintaining composure under pressure, demonstrating a blend of technical prowess and interpersonal skills. Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines. Reliable [Job Title] dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Skills

Work History

Custodian

Total Facility Maintance, Chicago, IL January 2023 - Current Chicago, IL 60628 312-***-****

*************@*****.***

Facility Access Control

Building inspection

Equipment Repair

Equipment Inspection

Checked in and stocked inventory throughout facility. Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Kept building spaces premises clean inside and outside. Moved furniture for cleaning and set up for special events Kept building spaces premises clean inside and outside Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness Checked in and stocked inventory throughout facility Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors Sales Associate

Walmart, Chicago, IL March 2003 - March 2021

Education

High School Diploma June 1990

Mackenzie High School, Detroit, MI

and carpets

Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting

Solved customer challenges by offering relevant products and services. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Answered customer questions about sizing, accessories, and merchandise care. Provided positive first impressions to welcome existing, new, and potential customers. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise

Provided positive first impressions to welcome existing, new, and potential customers Prepared merchandise for sales floor by pricing or tagging Engaged with customers to build rapport and loyalty Helped customers locate products and checked store system for merchandise at other sites

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