Administrative and Customer Service

Kyrié Benson

www.linkedin.com/in/kyrie-benson-***34252

Kent, WA

PH: 253-***-****

**************@*****.***

Professional Summary:

Experienced professional with a diverse background in the craft beer industry, marketing, purchasing, and administrative support. Proficient in managing social media, interdepartmental communication, data entry, and remote collaboration tools. Seeking remote opportunities to leverage my skills in a flexible work environment. Education:

Associate of Arts in Business Management

Highline Community College, Des Moines, Washington 09/09–06/13

Double Major in History & Craft Brewing B.A

Central Washington University, Ellensburg, Washington 01/21–06/23 (103 credits completed)

Professional Experience:

Marketing & Purchasing (Craft Beverage Liaison)

Schab’s Bier Den, Yakima, Washington

08/19–06/23

● Established and managed social media presence on Instagram, Twitter, and Facebook.

● Created engaging posts and advertisements for new products.

● Coordinated with breweries, wineries, and cideries. Production Coordinator

John I. Haas, Inc., Yakima, Washington

09/18–08/23

● Managed front desk operations and created packing lists.

● Coordinated sample shipments and maintained interdepartmental communication.

● Developed pages on SharePoint and proficiently used Microsoft Office Suite including Outlook and Teams.

Beerista

The Beer Shoppe, Yakima, Washington

08/17–06/19

● Assisted customers in selecting craft beers.

● Contributed to business website and social media presence.

● Maintained inventory and product turnover.

Data Entry/Administrative Support

Express Professional Employment (Various Temp Jobs), Yakima, Washington 05/17–11/17

● Efficiently input data for accounting and office management.

● Organized legal documentation and managed phone inquiries. Warehouse Assistant Manager

Brewers Supply Group, Yakima, Washington

07/16–03/17

● Managed incoming and outgoing orders.

● Maintained a safe and FDA-approved work environment.

● Solved customer and service provider issues.

Wait Staff/Bartender

Bootleg BBQ Restaurant, Christchurch, New Zealand

06/15–03/16

● Crafted house cocktails and served craft beer.

● Created a memorable dining experience in an American-themed BBQ restaurant. Café Shift Lead

Ello Café- Ballantyne’s, Christchurch, New Zealand 07/15–03/16

● Assisted customers with beverage selections and maintained a clean café environment.

● Managed social media accounts and connected with local community groups. Assistant Manager

The Wishing Stone, SeaTac, Washington

09/13–03/15

● Oversaw team projects and deadlines.

● Established social media accounts and managed cash transactions. Cashier/Recovery

IKEA, Tukwila, Washington

04/12–10/13

● Assisted customers with purchases and maintained a clean work area. Other Experience:

Co-Leader of Yakima Chapter Pink Boots Society

Yakima, Washington

01/21–Present

● Organized fundraising for scholarships and created training programs for women in the craft beverage industry.

Sensory Panel Member

John I. Haas, Inc., Yakima, Washington

09/19–03/23

● Assessed hops and beer products, providing sensory feedback. Volunteer

Yakima Humane Society, Yakima, Washington

Various Dates

● Assisted in fundraising events and community outreach activities. Vice President & Coach

Kent Crusaders Boys and Girls Club, Rugby Girls Team, Kent, Washington 01/07–12/10

● Coached players and organized team events and fundraisers. Skills:

● Data Entry: 7,000 keystrokes per hour with 98% accuracy.

● Typing: 70 words per minute.

● Public Speaking.

● Proficient in Microsoft Office Suite, SharePoint, Outlook, Teams, and ROSS.

● Preliminary stages of Cicerone Certification.

Contact this candidate