Order Management Costumer Service

Kentrell Dixon

504-***-**** kentzlleixons**@¢milcom Sil, LOUISANA TO4SS

Professional Summary

+ Stays ontop of demands in fast paced emvronmentsby elective using slow periods Maintains organize, clean, and safe work

areas wth agent attention to important details

+ Deticated professional with demonstrated strengths customer sevice, time management ad trend tracking. Good at

"uoubleshooting problems and building successful solutions.

+ Reliable candidate ready to take on challenges using problem-solving and tsk prioritization sills toelp team succeed,

+ Talented employe skilled at completing daly assignments and contributing to team success. Always wilingt take an any ask

‘Adapts quicly to new needs and policies.

skills

+ Honest and dependeble + Mordworking + Motivated

+ Leadership + creative + shet restocking

+ Heavy ting + Stocktotation + customers assistance

+ Costumer service + Visual merchanclsing + Display assembly

Experience

Online Grocery Pickup Jonvory 2028- June 2024

Walmart, Stidel, LOUISIANA

+ Fulited orders using pick ists, order management software and RF scanners.

+ voided erorsby accurately reading work tickets ad pulling merchandise

+ Neatly loaded customer orders into vehicles a timely manner

+ checked containers for damage or detects

+ txceeded personal and team goats by walking quickly, minimiing mistakes and correctly folowing locaton dlections

Freezer/airy Stocker ‘August 2023- November 2028

Wion-Dise, Stel, Louisiana

+ Monitored stock evels throughout the day ad replenished when addtional product was required

+ Rotated stock rom older to newer product when necessary to ensure quality contol standards,

+ Inspected items received for any damageor other issues.

+ Loaded and unloaded coolers eticenly

+ Inspected items received for damage or otherisues.

cashier January 2023- November 2022

Wion-Disle, Sil, Lousiana

+ Maintained cleanliness of checkout area including countertops, registers, windowsills and lors.

+ Geted customers and answered any questions they had about the toe’ products and services.

+ Resolved customers complaints professionally in accordance with company policy

+ Accepted cash and credit card payments, issued receipts and provided change.

Education

Diploma Northshore Technical Community College, lel, LOUISIANR ‘pri 2008

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