Customer Service Pick Up

Madaline Lepire

Middleboro, MA link 774-***-**** ***************@*****.***

EDUCATION

University of Massachusetts Dartmouth, B.S. in General Biology Dartmouth, MA EXPECTED: May 2025

● Relevant Coursework: Genetics, Cellular Biology, Organic Chemistry Bristol-Plymouth Regional Technical School, Diploma in Biotechnology Taunton, MA September 2018 - May 2021 WORK EXPERIENCE

Nanny - Private Family, Middleboro, MA October 2022 - Current

● Full-time taking care of 2 boys (3,6) Monday-Friday and on call

● Manage schedules of the children, plan engaging activities, drive/ pick up from school and sports events

● Light housekeeping, including laundry, vacuuming, and overall tidying

● Organize, shop for, and cook weekly meals of breakfast, lunch, and dinner

● Help with math practice, cognitive skills, socioemotional development, and behavioral disciplines Customer Service - Target, Wareham, MA August 2020 - September 2022

● Assisted in meeting store sales quota by shipping and fulfilling store orders from the warehouse

● Personally assisted guests with specific needs

● Proven ability to work independently and in a team environment

● Ability to consistently meet sales quotas

● Managed a full sales cycle from referencing selling Barista - Dunkin Donuts & Cosi, Wareham, MA May 2018 - March 2020

● 2+ years experienced barista

● Personable in serving customers, taking orders, and describing food choices

● Proficient in sanitization, organizing work stations and upkeep store presentation for customers SKILLS & CERTIFICATIONS

● Customer service, communication and interpersonal skills, organization, teamwork, self-starter, data management, proficient in Microsoft Office

● OSHA/EPA/Right-to-Know Safety, Lean Six Sigma certified

● HOSA participant & presentation competition, SkillsUSA prepared speech competitor

● First-Aid and CPR/AED

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