Customer Service Representative
Resume:
Louis Mcefee
773-***-**** ***********@*****.*** Chicago, IL 60623
SUMMARY
Efficient [Driver] with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.
Seasoned [Driver] with experience running local and regional routes while exceeding profit goals. Skillfully maintains knowledge to inform customers and expand sales. Organizes accounts and paperwork to promote optimal business operations and customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
. Passenger Assistance . Passenger Support
. Relationship Building . Transportation
e Route Management . Customer Rapport
e Safety Management
EXPERIENCE
Driver, Advanced Auto Parts, July 2022-November 2023 Chicago, IL
. Delivered packages to customers in a timely and efficient manner.
. Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
. Maintained accurate logs of vehicle inspections and repair status. Lavatory Service, Scrub Inc, January 2014-April 2015 Chicago, IL
. To ensure that American/United Airlines lavatory service was completed. Assembly Line, Elite Staffing, May 2013-September 2013 IL
. Duties were to rotate through all tasks required in a particular process. Janitorial, Sony Entertainment, January 2012-April 2013 Bolingbrook, IL
Baler and hand
Field Service Representative, Slate
Chicago, IL
. Engaged in customer service throughout the day with pedestrians and business owners in order to educate the community on the importance of recycling and the mission of The Cara Program
e Provide comprehensive neighborhood beautification services including litter abatement, landscaping, and snow removal responsibilities as assigned each day in various locations e Develop organization and prioritization skills to achieve goals within a strict timeframe Driver, Riveredge Hospital
Chicago, IL
e Transported riders to designated stops according to pre-determined schedules. e Demonstrated professional conduct with clients to deliver outstanding customer service.
. Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
. Transported clients to specified destinations safely and on-time. EDUCATION AND TRAINING
High School Diploma
Richard T Crane, Chicago, IL June 2000
The Cara Program
Chicago IL
Certificate of Achievement in Personal and Professional Development, in progress William H. Brown, Chicago IL
Diploma
Malcolm X. College, Chicago IL
REFERENCES
PROFESSIONAL REFERENCES Latoya Wright Chef Assistant Just Salad 1301 S. Sawyer Chicago, IL 60623 773-***-**** Kenyatta Brown Home Aid 3301 S. 147TH Chicago, Midlothian 773-***-**** Shelmeka Eiland Postal Worker United Postal Service 3816 S. Avers Chicago, IL 60623 773-***-****, PERSONAL REFERENCES Aaron Holmon Chicago, IL Zip Code 773-***-**** Joshua Robinson 1949 s. Trumbull Chicago, IL, 60623 708-***-**** Lashawn Holmon 1949 s. Tumbull Chicago, IL, 60623
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