Saima Kausar
Customer Service Representative - CVS Pharmacy
Green Brook, NJ 08812
*********@*****.***
Working mother of three currently at CVS Pharmacy. Excellent multitasking and numerical skills with data entry experience. Strong in problem solving and possess positive and professional attitude. Work Experience
Customer Service Representative
CVS Pharmacy
2010 to Present
• Cash handling experience
• Knowledgeable in OTC medicine
• Working in photo and cosmetics department
Teller/ Clerk
Valley National Bank - North Plainfield, NJ
2010 to 2011
• Handled cash and credit transactions accurately
• Provided friendly and quality customer service
• Made money orders, counter checks, cashier checks, etc. International Operator
International Gateway Exchange - Islamabad, PK
1992 to 1996
• Communicated with customers around the world
• Connected international calls
• Solved technical problems
Education
Bachelors of Arts in Political Science and English in Political Science and English, Year
University of Punjab in Pakistan
1992
North Plainfield High School
Skills
• presentation skills (Less than 1 year)
• Customer Service
• Call Center
• CSR
• Customer Care
• Bilingual
• English
• Writing Skills
• Public Speaking
• Nail Care
• Data Entry
• Front Desk
• Body Waxing
• Retail Sales
• Communication skills
• Financial services
• Banking
Certifications and Licenses
Nail Technician License
Assessments
Customer Service Skills — Familiar
November 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS:
• Strong interpersonal and presentation skills
• Ability to Work Under Pressure
• Friendly, cooperative, and trustworthy