Receptionist/Data-entry clerk

Ashley McBride

469-***-**** ***************@*****.*** Oklahoma City, OK 73170

Organized & polished administrative professional looking to apply skills in an Receptionist/Office Clerk role. Brings a positive attitude and professionalism to any interaction with clients and coworkers. Enthusiastic to join a reputable team to further develop knowledge and learn new skills in a challenging administrative support role.

PROFESSIONAL SKILLS

Strong organizational skills and multi-tasking abilities

Strong interpersonal skills, professional and personable

Attention to detail maintaining accuracy while managing data, records, and reports

Typing speed 50 wpm, MS Office Suites knowledgeable, data entry utilizing QuickBooks

PROFESSIONAL EXPERIENCE

DatamanUSA, LLC June 2024 - August 2024 (Contract Role)

State of Oklahoma Secretary of State, Oklahoma City, OK

Petition Processing Clerk/data-entry Level II

Perform visual review of signature sheets along with digitizing voter identification data and data entry of details

Review records entered for errors visually comparing original record to data read by the software

Disposed documents in a safe and private manner after entry

McBride Communications, Inc Oklahoma City, OK 9/2021 – 5/2024

General Office Clerk

Answer incoming calls and recorded detailed messages

Complete accurate data entry utilizing QuickBooks, drafting correspondence, utilizing office equipment; scanner, photocopier, desktop computer, etc.

Performed payroll responsibilities, issuing checks, making bank deposits, receiving incoming mail and distributing to appropriate personnel

24-7 InTouch, Inc./Netflix Frisco, TX 2/2016 – 7/2021

Customer Service Representative – Technical Support

Took inbound calls assisting customers with troubleshooting streaming services on their devices

Demonstrated active listening skills to reach the best solution for customer about issue or request; input notes for each call into system as to the steps performed to resolve their issue

Answered general streaming questions from callers regarding subscription types, services offered and educated them on company policies

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