Customer Service Representative
Resume:
Jaraka Dowdy
Simpsonville, SC *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Continuum Global Solutions-Remote
August 2023 to March 2024
Refilled rx for customers over the phone
Claims Processor
Concentrix-Greenville, SC
December 2021 to August 2023
I process claims for Medicare
Wireless Sales Associate
T roc-Greenville, SC
October 2020 to December 2020
I setup wireless service,I also sold phones and accessories Medical Receptionist
ChartSpan Medical Technologies, Inc.-Greenville, SC January 2017 to March 2017
Updating medical chart for patients with medicare
Customer Service Representative
Concentrix Call Center-Greenville, SC
November 2016 to January 2017
Speaking with elderly members about there part d prescription plans Tier 1 Technical Support
Alorica-Simpsonville, SC
January 2016 to October 2016
Tier 1 troubleshooter for television
Cashier
Kohls
2014 to 2016
Cashier
Subway
2013 to 2014
Cashier
Krispy Kreme
2011 to 2013
Education
Diploma
J.l Mann High School
Skills
• Technical Support
• Medical Receptionist
• Medical Billing
• Medical Scheduling
• Insurance Verification
• Technical support
• Marketing
• Typing
• Customer service
• Sales
• Recruiting
• Medical coding
• Computer skills
• Communication skills
• Microsoft Office
• Microsoft Excel
• Upselling
• Medical terminology
• Cold calling
• Inside sales
Certifications and Licenses
Medical Coding Certification
Contact this candidate