Case Manager Peer Support

ELIZABETH VALENTIN

** ********* ** ******** **** 02301 -857-***-****

EMAIL: **************@*****.***

Experience

Current

MULTICULTURAL AIDS COALITION, INC

Boston, MA

LEAD CASE MANAGER

Casa Iris Lead Case Manager

Point person for CLT clients for housing first and homeless program

Staff Trannings for E2 BOSTON

CM Health Navigator Assistance /peer support

Co- facilitated support group twice a month for (CASA IRIS)

Summitting Supported referrals for clients for different programs

Co-facilitated “Charla” within the Trans- Latinx groups Community

Responsible for monthly reporters for BPH

2010 - 2012

Hispanic Office of Planning and Evaluation, Inc

Jamaica Plain, MA

Receptionist/Outreach Worker

Answered all incoming calls

Received all incoming inquiries

Assisted in the EITC (Earned Income Tax Credit) clinic January – April

Assisted participants in signing all tax related inquiries

Maintained a schedule of all EITC appointments

Co-facilitated a Nutrition and Obesity reduction “Charla” within the Latino Community

Assisted Senior Associate Director in weekly HIV/AIDS Peer Support Group

Worked closely with inner-disciplinary team at HOPE

Health system navigator / peer support

2006 - 2010

Century 21

Jamaica Plain, MA

Receptionist

Answered all incoming telephone calls and assisted with customer inquiries

Responsible for filling all agencies housing paper work

In charge of scheduling all appointments for personnel staff and all housing inspections

Accountable for scheduling and setting up Open Houses

Met with clients to ensure all needs were met

Co-facilitated weekly staff meetings

Maintained all employee files updated

2006 - 2009

NH Auto

Roslindale, MA

Receptionist (Part-time)

Answered all incoming calls

Maintained all incoming/outgoing car sales database

Maintained record of incoming/outgoing checks

Maintained all incoming/outgoing mail and/or packages

Responsible in scheduling and setting up weekly and monthly meetings

Maintained client files updated

References upon request

2004 - 2006

CoWox

Boston, MA

Free Lancer/Sales

Networked with other freelancers within the company in order to promote upcoming sales and events

Accountable for meeting daily fragrance quota

Assisted with all customer inquiries

Maintained a log on all incoming/outgoing inquiries

References

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