Pharmacy Technician Customer Service
Resume:
Frank Esparza III
**************@*****.***
Profile
Professional outpatient Pharmacy Technician with 26 plus years of experience in the medical field. Demonstrates a commitment to service, organization values, professionalism through appropriate conduct and demeanor at all times. I'm very knowledgeable of all aspects of pharmacy. Unwavering my commitment to customer service with the ability to build productive relationships with physicians, patients, staff and the broader health care community. Looking for a company that will allow the use and growth of administrative skills, interpersonal abilities, and career advancement.
Experience
Rite Aid Pharmacy Hemet, CA
Registered Pharmacy Technician, April 1995- Present
• Greeting with a pleasant and helpful tone throughout the customer experience.
• Dispensing the correct medication to the correct customer, answering basic questions, register awareness and proficiency in a timely manner.
• Solving insurance problems with the accuracy of issue and clarity of solution in a timely manner.
• Calling insurance companies to retrieve patient information, applying it to patient profile to determine final cost of prescription.
• Answering phones, solving health or information related questions and concerns.
• Preparing prescriptions and dispensing them to the pharmacist for final review.
• Retrieving the correct medication, counting accuracy of pills or capsules, compounding medications, typing prescriptions with the accuracy of patient information, doctors information, and prescribed medication.
• Making sure filling stations are kept cleaned, organized and free of prescription drugs. Education
Alessandro High School, Hemet, CA
GED, March 1999
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