Phlebotomy Technician Patient Care

DIAGO LOPEZ

Miami, FL ***** 786-***-**** *************@*****.***

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PROFESSIONAL

SUMMARY

Proven Phlebotomy Technician with a track record of enhancing patient satisfaction at Larkin Community Hospital through expert blood collection and empathetic patient care. Skilled in venipuncture and maintaining patient confidentiality, adept at improving patient throughput by over 30%. Excelled in staff training, showcasing strong communication and organizational skills. Competent Phlebotomy Technician with 4 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. SKILLS Blood collection techniques Venipuncture

Patient preparation Specimen labeling procedures

Sample and specimen collection Specimen handling

Anatomy knowledge Capillary puncture

Patient confidentiality Venipuncture Expertise

Data Entry Pediatric phlebotomy

Geriatric phlebotomy Patient Flow Management

Recording data Documentation Management

Medical Records Review HIPAA

Communication abilities Phlebotomy Technician

Certified in CPR/AED Blood Culturing

Staff Phlebotomy Training Arterial Blood Draws

Appointment Scheduling Patient Relations

Scheduling Software

WORK HISTORY PHLEBOTOMY TECHNICIAN 09/2023 to CURRENT Larkin Community Hospital 7031 Sw 62 Ave South Miami 33143 Improved patient satisfaction by providing efficient, accurate, and timely blood draws.

Tracked collected specimens by initialing, dating, and noting times of collection.

Collected fluid or tissue samples by using appropriate collection D L

procedures.

Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.

Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.

Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.

Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.

Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.

Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.

Upheld compliance with regulatory standards through meticulous record- keeping and documentation of collected specimens.

Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.

Provided guidance and support to laboratory personnel. AMAZON DRIVER 09/2023 to CURRENT

Amazon 13320 Sw 132 Ave Miami FL

Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule.

Achieved safe driving records by consistently following traffic rules and regulations.

Delivered goods and products to customer on time and in excellent condition.

Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided. Demonstrated strong knowledge of geography and local roads for optimal route selection.

Coordinated efficient routes to avoid delays and optimize schedules. PLUMBER 04/2022 to 09/2023

LG Solutions 8246 SW 147 CT 33193 MIAMI FL

Repaired plumbing systems, components, and equipment. Installed valves, hangers, supports, and flanges inside piping systems. Installed new piping systems in various types of buildings following local building codes and regulations.

Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.

Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.

Mentored junior plumbers, sharing industry expertise to improve overall team performance.

Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients. Complied with state plumbing codes throughout duration of each project. Independently worked on projects, while offering process coordination and cooperation with other teams.

Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.

Optimized workflow efficiency by implementing preventative maintenance plans for clients'' plumbing systems.

Assisted with repairs to steam, drainage, and sewer lines. Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.

DOCTOR IN MEDICINE 07/2020 to 02/2022

MINSAP MELENA DEL SUR, MAYABEQUE, CUBA 33300

Evaluated patient histories, complaints, and current symptoms. Diagnosed and treated patients suffering from chronic conditions. Provided emergent medical care and treatment for life-threatening injuries and illnesses.

Monitored post-operative recovery and educated patients on at-home recovery.

Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.

Identified serious conditions and emergency situations and immediately referred to hospital for prompt care.

Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.

Participated in patient education sessions among targeted populations with prevalent health risk factors.

Participated as monitoring physician in clinical trials of medications and treatments.

Provided consultation to staff and administration on patient treatment. Conducted research on emerging medical treatments, incorporating findings into clinical practice to improve patient outcomes. Educated patients and families on health conditions to raise awareness. Advised patients and community members concerning diet, activity, hygiene and disease prevention.

Collected, recorded and maintained patient medical history, reports and examination results.

Monitored patients' conditions and progress to reevaluate treatment. Implemented individualized care plans to improve patient outcomes. EDUCATION Bachelor of Science Medicine 06/2020

UNIVERSIDAD DE MEDICINA, LA HABANA, CUBA

LANGUAGES Spanish

Full Professional

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