Data Entry Customer Service
Resume:
English
Spanish
**************@*****.***
Ga, 30041
C O N T A C T
P R O F I L E
S K I L L S
E D U C A T I O N
Fast learner W O R K E X P E R I E N C E
Problem solving
Strong communication
Data entry
Multitasking
Self-motivated
Organized
Attention to detail
Data analysis
Highschool Diploma
East Forsyth High School
2020-2024
GPA 3.4
Internship student
Phoenix PBM
Performed assignments as determined by the supervisor. Worked both independently and within a team environment with focus and high attention to detail.
Communicated with others, demonstrating strong verbal and written communication skills.
Gained proficiency in Microsoft Office Suite, including Word, Excel, Access and PowerPoint.
Enhanced technical knowledge of industry best practices by attending workshops and seminars.
Built relationships with clients through active listening and providing tailored advice.
Managed databases of customer information ensuring accuracy of records at all times.
Drafted letters, emails, memos for external communications following brand guidelines.
Developed presentations for internal meetings using appropriate software applications.
Created reports utilizing databases, spreadsheets and graphics. Jan 2024 - Present
A dedicated and detail-oriented professional with experience at Phoenix PBM, specializing in data modeling, analysis, and maintaining client relationships. I have leveraged strong problem- solving abilities and effective communication to enhance technical proficiency and operational efficiency. During a period of unemployment following the birth of my baby in August, I took the opportunity to master the Microsoft Office Suite and refine organizational processes. Known for excelling in multitasking within diverse team environments, I consistently deliver high- quality work.
L A N G U A G E S
E L I A N A K N I G H T S
Squad member
Mod Pizza
Demonstrated ability to multi-task, prioritize tasks, and manage time efficiently.
Gained knowledge of company policies and procedures through on-the- job training.
Provided excellent customer service by responding quickly and professionally to inquiries.
Developed interpersonal communication skills by interacting with customers and providing assistance to colleagues.
April 2023- August 2023
****.*******@**********.***
(214) 316- 3604
R E F E R E N C E S
John Knights- Vice President of Phoenix PBM
Floor associate
Uptown Cheapskate
Maintained a positive attitude at all times even during high stress situations.
Developed effective communication skills while responding to customer inquiries and resolving conflicts in a timely manner. Stayed informed about new products available in store so that I could answer customer questions accordingly.
Followed company guidelines for handling returns or exchanges promptly without compromising customer satisfaction levels. Fostered productive working relationships with co-workers by effectively collaborating on tasks.
Performed cashiering duties such as ringing up purchases, taking payments, and issuing refunds accurately.
Demonstrated strong organizational abilities by stocking shelves, replenishing merchandise, and keeping the sales floor clean and orderly.
Utilized problem solving skills to troubleshoot technical issues with registers or credit card machines.
Assisted management in developing store displays that maximized visibility of products and attracted customers' attention. Displayed an eagerness to learn new processes in order to increase efficiency on the job.
August 2022- April 2023
Volunteer
Shine his light ministries
Developed strong communication skills while providing customer service to visitors at the volunteer center.
Helped distribute food and blankets.
Cooked for 200+ people.
Organized and assisted with events, activities and programs to drive outreach initiatives.
Participated in community clean-up and enrichment projects. Mar 2020- Present
Volunteer
Willow Bend Nursing Home
Provided direct assistance to individuals in need, offering companionship and support.
Organized and led recreational activities.
Recruited and signed up volunteers and staff.
Collaborated with partners and funders to implement programs. Dec 2016 - Jan 2022
V O L U N T E E R W O R K
Jonathan Atkinson- Manager of Mod Pizza
*******@*****.***
Volunteer
Emily’s Place Jan 2017 - Jan 2020
Utilized problem-solving and organizational skills to manage multiple tasks simultaneously.
Served meals at soup kitchens and food pantries to alleviate hunger in the community.
Organized and managed fundraising events, including galas, auctions, and charity walks.
Recruited and signed up volunteers and staff.
Maintained confidential records and filing system to protect client information.
Assisted families in using and learning about society resources. Assisted in locating housing for displaced individuals. Kelleen Schwimmer- Floor Manager of Uptown
Cheapskate
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