Customer Service Representative

VENNETTA L. CARR

Contact address: **** ********* **** #* ********** Ohio 45231

E-mail: *********@*****.*** res. 865-***-****

Objective:

Seeking a challenging opportunity in the Customer Service Profession where I can utilize my management skills, maturity, communication skills, education, training and life experiences to assist in a progressively growing organization. Work Experience:

ADT Security Services 1/2014-12/2019

• Customer Service to descalate issues with customers alarm system including billing, technical difficulties etc.

Cincinnati Bell 9/1997-8/1998

• Information Associate- working as 411 operator assisting customers locating phone numbers addresses etc.

U.S. Postal Service 11/1983-8/1996

• Mailhandler-instrumental in shipping and receiving of incoming and outgoing mail

Temporary Employment Agencies 8/1998-10/2009

• Resolve Staffing: Hoxworth Blood Center (Customer Service Representative)

• Crown Services: Hoxworth Blood Center (Customer Service Representative and Supervisor)

• Eastern Personnel: Hamilton County Public Library (Clerk)

• XLC Staffing: Procter & Gamble (Research & Development)

• Belcan Staffing: U. S. Financial (Administrative Assistant) Academic Qualifications:

Cincinnati State Technical and Community College 04/1998-06/2003

• Associates Degree in Mechanical Engineering and Technical Design

(METD)

• Associates Degree in Mechanical Engineering and Technical Manufacturing

(METM)

• Certificate in CNC Programming

Southwestern College

• Licensed Phlebotomist effective as of 11/03/2008 Qualifications:

• Proficient in Microsoft office 1998/2007

• Proficient Windows 1995/2007

• Vista operating systems

• Visual basic technology

• IBM PC computers

• CNC Programming

• Machine Design I & II

• CAD/CAM I, II, & III

REFERENCES:

Available upon request

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