Sales Associate Customer Service
Resume:
Christine Walsh
San Bernardino, CA *****
*********@*****.***
Enthusiastic and customer-oriented sales associate with 5+ years of experience. Excellent customer service, leadership, communication and collaboration skills. Authorized to work in the US for any employer
Work Experience
Shift Lead
Daniel's Smoke Shop - San Bernardino, CA
April 2021 to January 2023
• Prepared merchandise for sales floor by pricing or tagging.
• Achieved or exceeded company-defined sales quotas.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Followed opening and closing procedures including security, cleaning, stocking, counting daily receipts and cash and preparing a bank cash drop for the store owner.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Trained new employees.
Assistant Manager
Goodwill Industries - San Bernardino, CA
January 2008 to June 2010
· Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
· Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
· Established performance goals for employees and provided feedback on methods for reaching those milestones.
· Developed strategy to increase sales and drive profits. Sales Associate
Lane Bryant - San Bernardino, CA
March 2006 to December 2008
· Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
· Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
· Achieved or exceeded company-defined sales quotas.
· Served customers with knowledgeable, friendly support at every stage of shopping and purchasing. Education
High School Diploma
Cajon High School - San Bernardino, CA
September 1996 to June 2000
Skills
• Cash handling (5 years)
• Assistant manager experience
• POS (5 years)
• Customer service (5 years)
• Food service (3 years)
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