Perla Mendoza
********@*****.***
EXPERIENCE
Keller Williams Realty - 3133 W March Ln Stockton, CA 95219 Phone Number: 209-***-****
Client Concierge Specialist/Transaction Coordinator, January 2022-May 2024
●Maintained ongoing communication with clients to make sure they had a successful transaction in selling or buying a house.
●Professional, followed best practices, and provided excellent customer service to gain customer loyalty.
●Entered client information into KW Command - real estate website and marketing platform.
●Minimal assistance with handling real estate transactions from beginning to end. Communicated with escrow title company and lending company and cooperating agents regarding disclosures.
California Quality Nut -861 Performance Drive Stockton, CA 95206 Phone Number: 209-***-****
Office Manager / Human Resources / Payroll, November 2018-September 2020
Office Manager
●Maintained office equipment and arranged repairs or replacements
●Answered and directed calls in a professional manner
●Set up customer accounts and filled out credit applications
●Sorted and distributed mail correspondence
●Maintained customer accounts and employee personnel files
●Basic accounting by entering invoices into quickbooks
Human Resources
●Recruited, selected, oriented, and trained new employees
●Ensured that all health and safety policies were followed
●Informed employees of benefits
●Updated policies on employee handbook
Payroll
●Entered and processed payroll
●Corrected discrepancies and errors
Archer Daniels Midland- Stockton, CA
Data Entry Clerk, June 2016-March 2017
●Gathered and prepared documents
●Revised documents for errors and accuracy
●Communicated and requested documents for incomplete documents
Specialty Food Ingredients- Stockton, CA
Clerical, November 2013-March 2015
●Answered phones
●Greeted visitors
●Maintained office presentable
●Filed documents and minimal data entry
EDUCATION SKILLS
California State University, Sacramento - Sacramento, CA Bilingual (English/Spanish)
B.A. in Ethnic Studies with a concentration in Chicano Studies - 2011 Proficient in Microsoft Office
Real Estate License #02180459 - October 2022 Expires 10/14/26 Teamplayer
Certified Transaction Coordinator #1013803 - February 2023 Expires 02/05/26 WPM - 71