Customer Service Experience

KATRIA WATTS

Service Professional Customer Experience Professional

High Value Customer Service

773-***-****

*************@*****.***

I have been in the Service Profession for over 15 years. In that time, I have protected, Tutored, Taught, Trained, Deescalated, Supervised Shifts, Coworkers and Security Officers. high valued Art at the Art Institute of Chicago. I have worked in 3 commercial buildings G.E. Capital, The Shedd Aquarium and SHVO building. I have worked public events corporate, Sport, Graduations and concerts. I was also a tutor for 3 years for adults and children for DeVry University.

Tutoring children and adults since 2007 at DeVry University and New Generation Christ Divine A.O.H Church since 2008.

I am also a licensed Deaconess. I am an Usher choir member pastor’s aide board member. Women’s board member at new generation Christ divine AOH church since 2007.

Credentials

20 Hour Security Training

PERC Card Certification

PPE Use

First Aid / C.P.R.

40hr Armed Class

Conceal and Carry License

F.O.I.D. Card Holder

Certification Reading and

Learning Association

3 Years Business Hospitality

Management (No Degree)

Tax Preparer

References

1. Roberta Tubbs -773-***-****

2. Kimberly Hall -773-***-****

3. Nellie Turner-773-***-****

EXPERIENCE

Allied Universal

2020- 2023 August

Dock and shipment Entrance

Lobby Security

Visitor Registration

Elevator Access

Tax Preparer/Reviewer/Consult

5+ years experience

Tax software

Cash app

TurboTax

TaxAct

HR Block

Securitas Security Service

2019-2020

Protecting Multi-Million-dollar Art

Pieces.

Preventing unlawful Entry

Enforcing rules and regulation.

Christ Security

2018-2019

Concert Usher and Security

Secured V.I.P. Areas

Preventing unauthorized

Entrance

Ticketing And Screening

Tutoring

Cash handling

Mentor

Training

Event Planning

Hostess Experience

Preparing and reviewing tax paperwork

Education

Englewood Tech Prep Academy High School

DeVry University 2007-2010, 2021

Business – Hospitality

Management / Human

Resources

Degree Not yet complete

Contact this candidate