Customer Service Representative

MARLENE FLORES

**** ***** ****** ****.,, *** Vegas, NV 89115

***************@*****.***

702-***-****

Skills Summary

Experienced bilingual customer service representative with over 15 years in a customer service environment

Motivated detail oriented customer service professional with 7 years management experience, Self motivated, fast learner.

Education

High School Diploma 2009

Bartending / Mixology 2023, Crescent School Gaming and Bartending Golden Nugget

Slot attendant, March 2018 to present

Fix minor slot issues, walk the floor, ensuring there’s no minors, prepare tax documents for Jackpots, 1200 and above

Hallmark

Sales associate, November 2020, until March 2021

Interact with guests and help them find gifts. Keep the store, neat and stocked

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Taco Bell

Restaurant General Manager March 2008 - March 2018 Overseeing daily operations of the restaurant. Including daily cash handling, proper food handling procedures per the health department and the company. Engage team in hitting daily and monthly store goals.

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