Production Supervisor Customer Service
Resume:
Paul Pek
****************@*****.***
Career Overview: Manufacturing/Production Supervisor with over 19 years of industry experience In technical and managerial experience in the Manufacturing Operation in diverse semiconductor equipment and high technology companies. My strength is high electro- mechanical aptitude and great customer service. I've supervised and managed cross-functional production teams. Acquired skills/competencies:
19 years In Manufacturing/Production experience
Microsoft Word, Excel, Power Point and Google Search Engine
Experienced with Network Foundry, fiber optics, box build, cable harnessing and electro-mechanical assemblies
Ability to read schematics, blue-print, and engineering drawings
Follows MPI, GMP, Lean Process Improvement and MSDS guidelines
Utilized hand tools, power tools, calipers, soldering gun, air guns and microscope
Familiar with working in clean room environment and gowning procedures
Ability to troubleshoot and resolve technical issues
Excellent communication skills
Career History
Operations Supervisor 03/18/2022 up to present
FM Industries
• Maximized the performance of Value Streams by implementing and sustaining lean conversion principles in order to meet delivery requirements.
• Improved the existing lean manufacturing 6S business process map through Gemba Walk exercise.
• Streamlined the pass down for Horizontal, Vertical, Mill & Lathe (Machinists).
• Created problem solving matrix for the Supervisors to escalate and address problems.
• Improved the efficiency of deliveries by 90%.
• Coached and trained business process stake holders and operators on their tasks and duties – focusing on 5S, Standard, Work, Lean principles, and a culture of continuous improvement.
• Initiated the weekly senior management meeting minutes template.
• Established and coordinated monthly cluster meeting with the vendors and suppliers.
• Helped save a total $200,000 by producing the ATTIC project plan.
• Created a matrix showing the on-time deliveries. Position: Production Manager 06/30/2021 to 06/29/2022 Cepheid
• Created a daily maintenance log report for the Machinists and Cleanroom.
• Developed and executed strategy for improving the safety, quality, delivery, inventory and productivity (SQDIP) performance
• Develop and execute strategy for improving the safety, quality, delivery, inventory and productivity (SQDIP) performance.
• Initiated KPIs (Key Performance indicators) for the Kaizen events.
• Maintain workflow by monitoring steps of the process, observing processes and equipment, monitoring personnel and resources, developing reporting procedures.
• Devised standard reports and visual management to clearly communicate production schedules, delays and corrective action
Operations Supervisor 11/05/2019 to 06/25/2021
Capitol Rubber Inc.
• Trained 20 new newly hired forklift drivers.
• Initiated the timeclock matrix to reduce the increasing number of timecards.
• Increased the coordination level between assembly and shipping department.
• Helped the packagers introduce the enterprise resource planning tool SAP. Operations Coordinator
MERIRTOR INC. 07/01/2018 to 10/25/2019
• Initiated action to prevent the occurrence of any non-conformities relating to product, process, and quality system.
• Trained and developed team members on work processes and requirements to ensure functioning in a safe and efficient environment
• Handled inventory valued over $900,000 efficiently and effectively.
• Recommend measures to improve production methods, equipment performance, and quality of product Kaizen Alliance, LLC 04/10/2014 to 06/07/2018
BANKER SUPERVISOR - Supported Mortimer's Card Room - customer went out of business - lay-off
• Created various operational reports as needed.
• Responded to internal and external customers in a timely manner for the business unit.
• Professionally represent the company to outside customers and business partners.
• Worked extended hours based on company needs and be available for after hour emergency calls.
• Recruit, hire, train, and supervise Assembly Floor personnel (Assemblers, touch up, Rework, Operators, Inspectors, etc.) to ensure smooth running of operations. PAIGOW, BLACKJACK, THREE CARD POKER, BACCARRAT. ASTEELFLASH GROUP, Fremont, CA 03/15/2002 to 07/10/2013 PRODUCTION SUPERVISOR - Product line moved to China, lay-off
• Provided general leadership and management to all types of PTH T\U, assembler and SMT line with all function test processes.
• Provided build more cable harness prepares for the next machine of kit and assembly new robots with wiring by follow drawing with the document of status requirement.
• Soldering was required doing this kind of work including electrical wiring and mechanical assembly build from scratches or proto-type units.
• Provided general leadership and management to all types of diode line cell and function test processes.
• Provided direct supervision to operations crews. Performances to include NPI, prototype PCB fab operate Panasonic, My data, FUJI machine IP2, 3, Cp4-3, Cp6, and Deck.
• Independently set-up, align and debug optical systems In the solution of optical-mechanical problems.
• Managed 96 employees.
• Followed and here to written, operational and safety procedures in course of completing job assignments.
• Worked on design, specifications, assembly path PCB and mechanical assembler thru- integration data gathering and documentation of complex optical and laser systems with experiments.
• Developed and documented system operation and test procedures. Trained newly hire technicians’ requirements as required.
SMTC Manufacturing Corporation, San Jose, CA 02/14/2003 to 02/17/2009 SMT PRODUCTION SUPERVISOR - company closed, lay-off
• Supervised operations crews. Trained newly hire technicians’ requirements as required.
• Medical
• Handled 65 employees (horizonal and vertical departments)
• Provided general leadership and management to all types of SMT line and function test processes.
• Performance to included NPI, prototype PCB fab operate Passonic, Mydata, FUJI machine IP2, 3, Cp4-3, Cp6, Deck.
• Independently set-up, align and debug optical systems in the solution of optical-mechanical problems.
• Interacted with project leaders to determine priorities, schedules, and manpower requirements.
• Worked on design, specifications, assembly integration, data gathering and documentation of complex optical and laser systems and experiments.
• Developed and documented system operation and test procedures. SANMINA SCI., San Jose, CA 04/13/2001 to 10/23/2006 MANUFACTURING PRODUCTION SUPERVISOR
• Recruited, hired, trained, and supervised Assembly Floor personnel (Assemblers, Touch up, Rework, Operators, Inspectors, etc.) to ensure smooth running of operations. Created, implemented, and supervised in-house manufacturing facility.
• Gathered data on product shortages, lead times, price changes, etc. to determine if SANMINA SCI is meeting the needs of current/ future customers and business partners.
• Coordinated the assembly activities with sale to ensure 100% on-time delivery.
• Created, implemented, and supervised daily quality processes to ensure 100% accuracy.
• Documented and monitored progress of the business unit and review with management at least once a month.
• Conducted annual reviews for direct reports in a timely manner and provide performance counseling as necessary.
• Met regularly with management to discuss short/long-term goals for the business unit.
• Coordinated and be available for walk-through, site audits, or any other requests from customers and partners.
• Responsible for all reports requested by management and create new reports as needed.
• Managed over 89 employees pertaining to Assembly, Mechanical, Medical devices, Semi-Conductor departments.
• Professionally represent the company to outside customers and business partners.
• Worked extended hours based on company needs and be available for after hour emergency calls.
• Monitored and managed production performance to include Safety management. Customer of requirement, Quality of service. Execution timely of assigned tasks.
• Provided first line direction to electro-mechanical assemblers and technicians involved in fiber optical, pc boards, networking operations and engineering proto-type manufacturing etc.
• Reviewed production schedules, material, and personnel requirements to in-sure production schedules are met. Informs employees of production and material issues and work with other departments to resolve problems affecting schedules.
• Supervised production staff to accomplished departmental objectives including hiring, coaching, work review and conducting employee performance evaluation for assigned employees.
• Maintained a variety of reports, records and production documentation.
• The coupling between laser diode and optic fiber is a vital interface in an optical network, as it directly impacts the performance and cost of the system. Researched has developed a simple but ingenuous correcting optic- the micro- lens that only offers greater coupling efficiency but also lends to increase fiber alignment tolerance, which translates to greater manufacturing yields.
Trimble Navigation, Sunnyvale, CA 08/11/1988 to 08/11/1997 RF Test Technician III
• Debugged various electronic devices that correlate with the GPS tracking satellites to component level and communicate findings on such devices with engineering personnel to the proper utilization of GPS equipment under test.
• These include but are not limited to IVLU's, CRT, receivers, radio transmitters, power supplies and battery board circuitry.
• Setting up equipment, calibration the system, troubleshooting of electrical circuits and instruments to component level.
• Testing radio ku band & c band frequency and system satellite.
• Performed debug and repair of both electronic and electro-mechanical systems and subassemblies for production prototyping conduct testing at board level and on server systems etc. Everex Inc. Fremont, CA
PRODUCTION SUPERVISOR 08/21/1992 to 08/01/1996
• Performed testing and debugging of computer systems and peripherals but not excluding CRT, printers, power supplies and other electronic equipment related to the computer industry.
• Responsible for the daily operation of the shift, performing the daily task of personnel management and overseeing the production goal are met within the time frame specified by the planners.
• Troubleshoots and monitors electronic devices specifically audio and video interfaces for performance and reliability.
• Interface testing on all graphics inputs and other diagnostic parameters.
• Performed service repair and troubleshooting on laptop, digital and analog pc memory cache as test board circuitry EDUCATION:
• B.S. Degree in Criminal Justice, Northern Cal University Concord, CA 2006
• A.S. Degree in Computer Programmer, Computer learning Center San Jose, CA 1997
Contact this candidate