Hugh Murray
Mobile: 1-876-***-****
Email: ****.******@*****.***
Address: St.Faith District, Browns Hall P.O. St. Catherine,
Jamaica
Objective: Motivated, dedicated and resourceful professional. Committed to achieving both personal and organizational goals while continuously enhancing my expertise. I am Eager to contribute my skills and key attributes to a dynamic team, driving success and achieving mutual goals.
Job Experience
Chick-Fil-A Restaurant Manager 2021 - 2023
Lead train and motivate a diverse team of restaurant staff to provide top notch service. Ensure a consistently high level of customer satisfaction by mentioning quality standards and promptly addressing customer concerns. oversee all aspects of daily restaurants operations, including staff scheduling, inventory management and ensuring compliance with health and safety regulations. Managed budgets, controls cost and implement strategies to maximize pro tability while maintaining quality standards. Maintain clear and open communication channels with both staff and customers to foster a positive and collaborative environment. Address challenges proactively and creatively, making quick decisions at a fast-paced.
Keys Insurance Company Ltd. Underwriting Associates 2017 - 2021
Analyze and evaluate various types of insurance applications assessing risk factors and determining the appropriate levels of coverage. Utilize statistical models and data analysis to assess risk and support decision making in the underwriting process. collaborated with internal teams, brokers and clients to obtain additional information, clarify details and communicate underwriting decisions effectively. Conduct quality checks on underwriting documentation to ensure accuracy and compliance with established standards.
Six Flags Great Adventure Restaurant Manager 2014 - 2016
Supervise and lead restaurant staff, providing guidance, training and support to ensure a cohesive and motivated team. Maintain a high standard of customer service by ensuring staff adherence to service protocols and addressing customers concerns promptly and professionally. Oversee daily shifts scheduling, task delegation and coordination to ensure smooth restaurant operations.
Mothers Enterprise Accounting clerk 2012 - 2013
Enter nancial transactions into the accounting system, maintaining accuracy and completeness of records. Assist in preparing basic nancial reports, summaries, and analyses as required.Ensure compliance with accounting policies, procedures, and relevant regulations.
Project Details
Project Title: Open Bible Standard Churches Of Jamaica
Description: Create opportunities for fellowship among men, promoting a sense of brotherhood and camaraderie. Organize social events, outings, and recreational activities to strengthen relationships. Duration: 2017-2021
Education
Institution:University Of The People
Major: Masters Of Business Administration
Institution:University Of Technology, Jamaica
Major: Bachelor's of Science in Tourism and Hospitality Management
Institution:College of Insurance and Professional Studies
Institution:Financial Services Commission
Major: Motor Insurance Salesman Licence
Institution:Wings Jamaica
Major: Completion of ground school for private pilot’s license
Institution:Quality Academics
Major: A Levels
Institution:St.Jago High School
Major: Cxc
Percentage: 7
Year of Passing: 2003