Customer Service Warehouse Associate

KIMBERLY DANIELS

ARLINGTON, TX (C) 214-***-**** *********.*********@*****.***

OBJECTIVE

To obtain a position in a setting where opportunities of advancement are available in a warehouse or customer service setting that aim to create longevity. A strong willingness to learn and am highly receptive to new opportunities that may arise. Experience

Warehouse Associate/Forklift Driver Ulta Beauty 01/2021– 01/2024 Accurately picking/packing orders using established practices. Restocking picking bins with product brought from reserve storage. Accurately sorting, counting, and receiving all merchandise. Safely working with conveyors to accurately build pallets of cartons for shipment. Using a scanner to direct work (pick, pack, receive, move) Leasing Agent TriPro Property Management 12/2018– 12/2020 Provided excellent customer service while building a rapport with existing and potential tenants. Obtained clients personal information to verify company requirements are met for approvals. Scheduling and approving maintenance request in a timely manner. Creating monthly rental specials for new tenants and offering incentives for on time payments. Warehouse Associate Onin Staffing11/2017– 11/2018 Verified and maintained records on incoming and outgoing shipments. Prepared items for shipment. Compared identifying shipment information to bills of landing, invoices, orders, and/or other records. Checked counts, weighs, or measured items of incoming and outgoing shipments. Customer Service Rep US Support 02/2012– 10/2008

Inbound calls initiating sales and addressing customer concerns. Providing exceptional customer service while meeting and exceeding daily goals. Resolve customer complaints via phone, email, mail, or social media. Inbound calls addressing customers concerns regarding billing issues. Outbound calls to completing on-line upgrade request or retention calls for customers that wish to cancel services. Providing exception customer service while meeting and exceeding daily goals.