Customer Care Client Relations

Debra A. Andezeski 352-***-****

**** ** *** ***** ****************@*****.***

Summerfield FL 34491

Objective

Secure employment as a retail or hospitality position with my 20 years experience and skills Complete job assumed responsibilities and consciousness will significantly contribute to the bottom line

Summery

Taught Outstanding Work Ethic

Built Superior Client Relations and Total Customer Care Implemented Highly Effective Multitasking and Attention to Detail Represented Excellent Staff Motivation and Supervision Skills

PC windows, 2000 XP, Microsoft Word and Excel

Tracker Plus Account Management Program

P.O.S Program Internet Email Proficient

Experience

Server and guest relations manager 2006 - 2016

Server Private Catering Chef Scott Wiley Ocala FL

Server Mark’s Prime steakhouse Ocala FL

Server Skyview at Terra Vista Hernando FL

Server Raspberries at Golden Ocala Golf and Equestrian Club Ocala FL Server The Olive Garden

Managed accounts and operation for large independent used car dealership Prepared banquet and private dining events

Trained new server in guest management operations and procedures Consistently met weekly sales quotas in food and beverage sales Counted and verified cash

Verified associates daily receipts and task completion Resolved guest problems and ensured complete dining experience satisfaction Took complete ownership of position by maintaining positive attitude, team player, pitching in when necessary and inspiring others

Assisted up to 250 guest daily

Sold up to 5000 in food and beverage daily

Oversaw 10 other servers per shift

Accounts Manager Auto Mart of Ocala

Assisted guest in high-volume country club and casual dining environments Completed AP and AR for 30 vendors

Sold purchases contracts to secondary lenders and arranged banking finance Arranged insurance coverage for buyers

Processed credit applications - ran credit checks

References - Joni Sandgren 352 - 598 - 1607 - Katherine Adams 352 - 454 - 2270 Lola Wilson 813 - 884 - 5366

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