Venkata G
Email: ad7ojy@r.postjobfree.com Mobile: + ** 89312759
Project Manager
A dynamic Professional with Management qualification having rich and insightful experience of 18 + years, including over 7 + years of International (Singapore) tenure, seeking leadership challenges.
Profile Highlights
Accomplished track record of GAP/IMPACT analysis, requirement finalization, development/customization, and deployment/support of Enterprise Solutions (SAP), including providing Security Solutions, SOX Compliance and SAP Administration.
Extensive experience on Project Coordination through project planning, monitoring & control, change control & configuration management, time & effort estimation, quality & risk management, communication between project stakeholders.
Similar experience in Solution Customization Cycle involving Business Requirement Study & Problem Identification; Business process mapping with product; Gap Analysis & Customization Finalization; Change Management and Implementation, UAT & Support
Proficient in Reporting & Documentation including drafting project progress reports, determining the frequency and content of status reports, analyzing results, troubleshooting problem areas, and providing project status reports to Management for decision making.
A competent Team Leader in driving the team to performance excellence through knowledge transfer, motivation and mentoring as well as a Team Player with analytical, problem solving, planning, communication & interpersonal skills.
Technical Skills
Virtualization: VMware
Operating Systems: Windows 2000/2003 Server, UNIX, Linux
Languages: ABAP, SQL
Databases: Oracle 8i/10g/11g, DB2
Tools: Remedy, Putty, Peregrine, Service Manager
Utility: Lotus Notes
SAP Products: BI 7.0, BI IP, BCS, CRM 7.0, SRM 5.0, SCM, ECC 6.0, PI 7.0, EP 7.0, Nakisa, Oniqua, Org Modeler, Trex, S4 HANA
Current Experience
Support Manager (Freelance) (Riyad SAP Support)
(Aug 2023 to till date)
Overall responsible in handling the Run team with Functional and Technical experts, ensuring quick turnaround in identifying the SAP Application issues and provides timely solution.
Previous Experience
Support Project Manager (Contract Position) DXC Technologies)
(April 2022 to Aug 2023)
Managing and Supporting SAP & Infra Treasury Production environment, seamlessly providing transition of project delivery to the RUN team.
IT Consultant (Free Lancer) Rapido ERP Solution
(Jan 2018 to April 2022)
Actively identify efficiency improvement opportunities and worked on service improvement plans and driving automation. Own incident and change management across all competencies including the technical part of the SAP application as well as infrastructure.
Project Manager IBM Singapore
(Sep 2016 to Dec 2017)
Managing client relationship with various business units & contracts. Regularly interacted with clients regarding satisfaction issues, expectations, and potential projects. Ensured work was correctly scoped and staffed (technicians, vendors, etc.) to address client needs and for timely completion of projects.
Increased application/systems performance uptime for all sites through system and process re-design, resulting in a 20% gain in KPIs and SLAs and the mitigation of information and system security audit deficiencies associated with contract terms.
Service Availability Manager IBM Singapore
(Jan 2016 to Aug 2016)
Successful management of SAP application, oracle database, and hardware application through expertise in application, business rules, technical expertise, and fast, effective outage resolution.
Liaison between agency, client, and teams throughout SG and India. Travelled abroad for team building and training.
Responsible for systems resolving errors, exceptions, system performance degradation, database sizing and hardware issues.
Manage global teams of as many as 60 members for BHP Billiton.
IAS Pte Ltd (An IBM Company), Singapore
(Jan 2015 to Dec 2015)
SAP Operations Lead
Projects include new client, as well as the annual enrolment process for all clients assigned. Other responsibilities include managing escalations, troubleshooting, issues identification and resolution, facilitation of meetings, inquiry tracking, customer reporting, and trend identification.
IAS Pte Ltd (An IBM Company), Singapore
SAP Implementation & Support Lead (Aug 2011 to Dec 2014)
Managing SAP projects through all stages from planning, business blueprinting, realization, and go-live support. Also
was accountable for Project documentation of various activities such as Installation, Upgrade, Refresh and completion of RCA documents and user manuals.
Capgemini India (P) Ltd., India
SAP Lead Consultant (Dec 2009 to Aug 2011)
Participated in a long-term project on support services of SAP security, user administration, trouble shooting, SAP BASIS activities, production change request process, application of support packs, Kernel Upgrade and thus provide with the most complete end-to-end portfolio of solutions and services in the industry for a telecom giant.
SAP Associate Consultant Marselviz Technologies, India
(Sep 2005 to Nov 2009)
As a team member include responding to end user issues, which are related to performance problems, ABAP dumps, authorization issues. Worked on security set up for the Plant Maintenance module (PM) also involved for security setup in BI7 environment.
Education
M.B.A. (Information System), from Vinayaka Missions, Salem Tamil Nadu
B.Com., from Vinayaka Missions, Salem Tamil Nadu
Visa Status
Business Visa: B1/B2 for USA (United States of America) Valid till 9 AUG 2026
Personal Particulars
Date of birth: 11-07-1972
Languages known: English, Hindi, Telugu, Tamil, Mandarin.
Nationality: Indian
Project Details
Project
DXC SAP Support Project
Clients
IDBI Bank Project
Duration
April 2022 – Aug 2023
Environment
Support Project Manager (SAP & Infrastructure)
Details
DXC provides services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, IT outsourcing and modern workplace.
Role
Support Project Manager
Responsibilities
Accountable for delivery of Support projects
Analysis of Upgrade Sybase Database Upgrade and Solman upgrade.
Prepared Functional specifications document.
Responsible for SOP documentation and user manuals.
Project
SAP Support Project
Clients
Visakhapatnam Port Trust
Duration
2018 – April 2022
Environment
IT Consultant
Details
Port of Visakhapatnam is one of the 13 major ports of India. It is located on the east coast, midway between Kolkata and Chennai.
During the FY 2019-20 the Port handled a record quantity of 72.72 million tons standing 3rd among major ports and first among the east coast ports.
Role
SAP Consultant
Responsibilities
Responsible for end to end deliver of projects.
Working on new proposals for User process for new Project
Working as a quality anchor with 3rd Party vendors who Support’s the project.
Analysis of Upgrade applications.
Prepared Functional specifications document.
Coordinating development activity as an Offshore coordinator
Responsible for documentation of Installation documents and user manuals.
Project
Implementation & Support
Clients
Loreal, GIC Work PlaceTransformations, Orchestra QMS Project & It Service Management Strategy
Duration
Sep 2016 – Dec 2017
Environment
Project Manager
Details
IBM has always had a strong heritage of making substantive contributions to communities in which we work and live. Since IBM began operating in Singapore in 1953, our presence and investments in Singapore have grown many times over - in size and variety.
Role
Project Manager
Responsibilities
• Initiated, developed, and managed SAP Practice and aligned it with other IT practices.
• Managed revenues of approximately USD 1.5 million.
• Accountable for a strong practice of 60 members including permanent and contract staff.
• Lead and managed from concept to closure SAP implementations, Support and Upgrade engagements.
• Ensured SAP Practice billable resource allocation was consistently at least 97%, reported resource assignment status at a local and global level.
Project
Support Project
Client
BHP Billiton
Duration
Jan 2016 – Aug 2016
Environment
SAP, SAP (BI 7.0, BI IP, BCS, SRM 5.0, SCM, ECC 6.0, PI 7.0, EP 7.0, Oracle 11.0.3, AIX 5.6
Details
Today, IBM continues to make strategic investments in Singapore to deliver higher value to our clients. We are working with customers around the world to help them become cognitive businesses, by applying IBM's technology and expertise to unlock the value in data and uncover insight in every decision.
Role
Service Availability Manager
Responsibilities
Application representative for security compliance issues across 4 SAP landscapes and 20 non-SAP applications.
Set up production support standards and procedures adhered to by production support teams across multiple SAP applications.
Developed and designed monitoring tools and tasks utilized by BASIS to monitor production systems and escalate issues.
Responsible for the technical decisions related to the hardware and setup of the SAP environments.
Manage production support budget.
Project
South 32 SAP Implementation Project
Client
South 32
Duration
Jan 2015 – Till Dec 2015
Environment
SAP, SAP (BI 7.0, BI IP, BCS, SRM 5.0, SCM, ECC 6.0, PI 7.0, EP 7.0, Oracle 11.0.3, AIX 5.6
Details
South32 is a globally diversified metals and mining company with operations mining and producing bauxite, alumina, aluminum, energy and metallurgical coal, manganese, nickel, silver, lead and zinc in Australia, Southern Africa and South America.
Role
SAP Operations Lead
Responsibilities
Prepared on project planning, cut-over plan, training plan and conduct workshop.
Oversaw and assessed risk, driving efforts to address problem areas and implement contingency plans.
Liaised with third party vendors to negotiate and sign contracts, maintaining steady relationships throughout.
Monitored financial budgets, forecasting and financial reporting to management.
Monitored risk and issues during the project and worked on action plan and mitigation.
Project
IAS Singapore- 1SAP R2B, R3, R4, CC1 Implementation Project
Client
BHP Billiton, Singapore
Duration
Aug 2011 – Dec 2014
Environment
SAP (BI 7.0, BI IP, BCS, SRM 5.0, SCM, ECC 6.0, PI 7.0, EP 7.0, Nakisa, Oniqua, Org Modeller, Trex, Oracle 11.0.3, AIX 5.6
Details
BHP Billiton was created in 2001 through the merger of the Australian Broken Hill Proprietary Company Limited (BHP) and the Anglo-Dutch Billiton plc. The result is a dual-listed company. The Australian-registered BHP Billiton Limited, which is the majority partner, has a primary listing on the Australian security exchange and is the largest company in Australia measured by market capitalization.
Role
SAP Implementation & Support Lead
Responsibilities
Assigning activities to the resources as per the Project requirement and also approving timesheets.
Acquire high-level understanding of relevant processes and associated business areas.
Manage various activities and ensure quality in compliance with client requirements.
Responsible for end-to-end delivery of projects
Working on new proposals for CC1 Project
Working as a quality anchor with Accenture for Support project.
Analysis of Upgrade applications.
Coordinating Technical activities as an Offshore Coordinator and preparing technical specifications document.
Project
Capgemini India – SAP Support Project
Client
Alcatel Lucent
Duration
Dec 2009 – Aug 2011
Environment
SAP (BI 7.0, BI IP, BCS, SRM 5.0, SCM, ECC 6.0, PI 7.0, EP 7.0, Oracle 10.2.0
Details
Alcatel-Lucent's vision is to enrich people's lives by transforming the way the world communicates. Born with an unparalleled ability to offer end-to-end communications solutions to our customers, we are focused on enhancing client relationships and enriching the lives of people through communications. Expert, driven, intuitive, innovative, Alcatel-Lucent is the first truly global communications solutions provider, with the most complete end-to-end portfolio of solutions and services in the industry.
Role
SAP Lead Consultant
Responsibilities
Manage user security.
Maintain SAP security for development, production, sandbox, test and quality system.
Experience in user administration production support, quick turnaround for end user requests.
Experience in enforcing consistent Security policies and procedures as laid out by the client requirements.
Trouble shooting support for the user’s authorization failures in all SAP applications and resolving the Security issues.
Performed user maintenance tasks, User creation, deletion, lock down, activation, password management tasks.
Analyzing the missing authorization objects and authorization field values.
Monitoring system activities and performing daily health checks on daily basis.
Following the production change request process for transport management.
Resolving web dispatcher issues and portal logon issues.
Transporting the requests from one system to other system and perform java transports.
Performing system refresh activities and co-coordinating with OS and Database teams to complete the activity successful.
Applying support packs, plug-ins and kernel upgrades as per the requirement.
Configurations and troubleshooting of printers at OS level and SAP GUI level.
Upgraded systems from SAP R/3 system 4.7EE to ECC6.0 which involved extension of table spaces, monitoring during the upgrade.
Project
SAP Support Project
Client
Invitrogen Pharma, Fredrick, MD
Duration
Sep 2005- Nov 2009
Environment
SAP 4.6C, Oracle 8.1.7, AIX
Details
Invitrogen Pharma is a key partner in the global life science community. It provides products and services that support academic and government research institutions as well as pharmaceutical and biotechnology companies.
Role
SAP Associate Consultant
Responsibilities
User Maintenance includes Creation, Deletion, Mass Changes and Role Maintenance.
Transporting change requests from Development to quality and production systems
Background job monitoring and deleting old spool requests by running reports.
Table space administration by adding data files to increase the table space using SAPDBA tool.
Creating OSS messages and applying notes and coordinating with SAP India for critical issues.
Installed, upgraded and maintenance of server hardware components as per requirement.
Responsible for web services administration.
Installed hardware and software and upgrades to ensure work is performed as per the company policy.
Also responsible for supervision of backup and disaster recovery operations.
Created and implemented recommendations to improve scalability and performance.
Areas of Strength
Project Delivery Management
ERP Customization (SAP)
IT Service Support Delivery
Operations Support
Gaps/Risks
Client Expectation/Relation
SOX / Compliance
Reporting & Documentation
Team Development/Manage
Transition Specialist
Accreditations
SAP Certified-Technology Professional–SAP NetWeaver 7.0
ITIL V3 (Foundation) for ITSM
PRINCE2 certified for Project Management
Project Management Professional (PMP) Trained