Customer Service Food Truck
Resume:
DEARRA HORTON
813-***-**** ● ******.******@*****.*** ● Suffolk, Virginia 23435
Highly adept Safety and Standards Waterfront Manager with a solid background at Aramark, boasting a remarkable track record of enhancing financial gains from $4 Million to $8.2 Million. Proven expertise in financial management and exceptional team leadership, evidenced by mentoring 500 sailors and doubling food truck operations' profits. Demonstrates unparalleled problem-solving abilities and organizational skills, ensuring operational excellence and customer satisfaction. Strategic, results-driven professional with demonstrated success elevating operational standards to improve overall team and business performance. Communicates clear work expectations and company vision to set and achieve measurable goals in demanding, complex work environments. Proven leader with seasoned ability to inspire teams and capitalize on emerging opportunities to enhance business profile, reputation, and influence. EXPERIENCE
Safety and Standards Waterfront Manager Aramark, newport news, VA JUL '23 - PRESENT
● Mentored and trained new employees on company policies and procedures. Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
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Managed 30 Food Truck operations daily including scheduling and budgeting, exhibiting excellent multitasking capabilities.
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● Reduced workplace safety or health hazards by enforcing work practices and procedures.
● Oversaw multiple projects simultaneously and ensured tasks were efficiently completed. Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail. Increasing profits from $4 Million to $8.2 Million.
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● Utilized data analysis tools such as Excel spreadsheets to identify areas requiring improvement. Leading Petty Officer Department of The Navy, Norfolk APR '13 - MAR '23
Supervised 200 sailors and managed Navy Messes, hotel services afloat, unaccompanied housing, and mess facilities ashore to subsist Naval personnel
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● Ordered and stowed 737 subsistence items and procured over $400k in equipment Lead, trained, taught, and motivated 500 sailors and marines in the complete overhaul of operation to win FY20 Edward F Ney award for big ships afloat
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Maintained financial transactions and submitted reports as required by the 5th of each month maintaining 100% accountability
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Created reviews and modified systems to implement a performance-based procedure that focused more on customer service
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Assisted the collateral or primary duty Safety Officer or Safety Manager in coordinating the implementation of the Navy Safety and Occupational Health (SOH) program, Traffic Safety Program, and Recreational and Off-duty Safety
(RODS) Programs
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Performed administrative and record-keeping functions for two divisions and personally responsible for 450 sailors dedicated to providing 2500 meals three times a day
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● Identified hazards, unsafe work practices, and health hazardous conditions
● Conducted evaluation of workplace hazards, including periodic workplace monitoring
● Prepared various safety mishap reports and maintained hazard abatement program documentation
● Arranged or conducted indoctrination and periodic SOH training
● Disseminated SOH program information throughout the chain of command.
● Reviewed publications to stay current with changing requirements.
● Performed administrative duties such as preparing reports, maintaining records, and filing documents. EDUCATION
Eastern Senior High School, DC
JAN '06
High school diploma or equivalent
SKILLS
Attention to detail Written and verbal communication Problem Solving Adaptability Delegation Governance Financial Manager Critical Thinker Time Management Excellent Logistician Superb Presentation Organizational Skills Customer Relationship Management Quality Assurance Team Leadership Decision Making Conflict Resolution Business Development REFERENCES
Kerry Thomas
Grace Ecumenical Commune of Churches
Bishop
*****************@*****.***
Walter Wooten
Grace Ecumenical Commune of Churches
AFFILIATIONS
Grace Ecumenical Commune Of Churches - First Vice
SUPERVISOR
CS1 Richard Coggins, 951-***-****, Yes
JOB TYPE
Permanent
JOB RELATED TRAINING
● Advanced Culinary Techniques and Management (06MAR18)
● Safety Technician (24FEB17)
● Safety Technician (30SEP17)
● Hazardous Material Management Technician (29SEP20) CERTIFICATIONS
Allertrain Certification ServSafe
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