Sales Representative Customer Service
Resume:
Cincinnati, OH *****
******.**@*****.***
CARDELL WILLIAMSON JR.
Objective
I am a seasoned sales professional with proven track record looking to advance into management. Ability to create relationships with customers, maintains customer satisfaction, and meets company standards.
Experience
2015-2018 Silhouettes Cincinnati, Ohio
Owner (GM)
●Delivered superior service and enhanced customer satisfaction
●Responded efficiently and accurately to customer complaints
●Coordinating house restaurants operations
●Reviewed product quality
●Organized and supervised shifts
●Trained new and current employees on proper customer service practices
●Appraises staff performance and provided feedback to improve productivity
●Ensure compliance with sanitation and safety regulations
●Controlled operational costs and identified measures to cut waste
●Generated weekly, monthly, and annually revenue and expense reports
●Promoted the event lounge in the local community
●Used social media to recommend ways to reach a broader audience
●Implemented policies and protocols that maintained future operations
2015-2015 Superior Hyundai South Cincinnati, Ohio
Car Sales Representative
●Sell New, Certified & Pre-Owned Vehicles
●Ability to understand with the aim of providing remarkable customer service and ensuring customer satisfaction
2014-2015 Kings Dodge Mason, Ohio
Car Sales Representative
●Sell New, Certified & Pre-Owned Vehicles
●Knowledge of Dodge lineup, product and services being sold
●Ability to understand with the aim of providing remarkable customer service and ensuring customer satisfaction
●Communicate effectively with all levels of management, coworkers and customers
●Proficient in Microsoft Word and Excel
2013-2014 Kings Mazda Mason, Ohio
Car Sales Representative
●Sell New, Certified & Pre-Owned Vehicles
●Knowledge of Mazda lineup, product and services being sold
●Challenge myself by taking my job seriously and taking ownership for my results
●Top Gun-Salesman of the Year 2013
2003-2009 & 2010-2012 Kings Nissan Mason, Ohio
Car Sales Representative
●Sell New, Certified & Pre-Owned Vehicles
●Knowledge of Nissan lineup, product and services being sold
●Perceived as being patient, honest, relatable and accommodating; which results in satisfaction and repeat business
●Salesman of the month 100 months out of 110 months
●Natural sense of competitiveness created numerous success and endless opportunities
2009-2010 Kings Toyota Mason, Ohio
Car Sales Representative
●Sell New, Certified & Pre-Owned Vehicles
●Knowledge of Toyota lineup, product and services being sold
●Natural ability to build rapports with customers
●Top Gun-Salesman of the month three times
Education
2000-2002 Southern Ohio College Cincinnati, Ohio
●Associate, Business Management
1992 Washington High School Kansas City, Kansas
●High School Diploma
Interests
Landscaping, music, dominos, sports and fitness
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