Project Management Leadership Development

Andrea Zimmerman, Ed.D.

Livingston, NJ ***** • 973-***-****

************@*****.*** LinkedIn- https://www.linkedin.com/in/andrea-zimmerman1/

“Andrea walks in her clients’ shoes, she has the right mix of business savvy, empathy and consistently delivers high-quality work products. She creates collaborative, inclusive environments and possesses a practicality which doesn’t dampen creativity.”

Innovated and results-driven Leader with over 20 years of experience spearheading the design and delivery of impactful programs and experiences that help individuals, teams, and organizations thrive in disruptive times. Proven track record of designing and delivering on large complex global projects, diversity leadership programs, onboarding and intern programs, as well as, digital upskilling and experiences (e.g. simulations, gamification, etc.).

Core Competencies

Leadership Development

Learning Strategies

Interviews, Focus Groups

Scaling learning Solutions Globally

Coaching & Mentorship

Project Management

Builder of high performing teams

Exceptional Interpersonal Skills

Global Cognizance

Onboarding Experiences

Partner/Stakeholder Relations

Evaluations

eLearning & Webinar Delivery

Digital Transformation

Collaborator and Co-Creator

Collaborative Communities

Persona Development

Vendor Negotiation/ Management

Facilitation

Human-Centered Designer

Influencer, Change Agent

Professional Experience

Heidrick & Struggles, Chicago, Illinois 04/15/2024-to present

Contractor- Mentor Coach for LCOP Program

Mentoring new coaches in the Leadership Coaching for Organizational Performance (LCOP) program

I provide written and verbal feedback after listening to and assessing Coaching Sessions. I provide coaching feedback aligned with the International Coaching Federation (ICF) competencies. The LCOP program is designed and implemented by the Heidrick & Struggles Business Consulting firm.

Catholic Distance University, Charles Town, West Virginia 09/04/2022-to 05/08/2023

Contractor-Learning Strategist/Architect: Co-created two new virtual course templates for new graduate and associate degree programs. Collaborated with the University President, Faculty, and Faculty Governance Committee to gather their content expertise and audience needs and met all course compliance regulations.

St. Charles Consulting Group, St. Charles, Illinois 08/04/2022-to 12/20/2022

Contractor-Learning Strategist: Deloitte Contract from August 2022 to December 2022.

Project Name: Transformation of the Onboarding Experience for the Deloitte firm.

-Needs Assessment: Created and conducted interviews and co-designed survey questions

-Created two three-day Workshop planning meetings and facilitated one workshop for a group of 20 L&D Sr

Managers from the various industries.

-Co-created project status reports to Project Sponsors and project update PPT decks to the Chief Learning Officer.

PricewaterhouseCoopers (PwC) Florham Park, New Jersey 02/1999-06/2021

Director, Learning & Development, 2007-2021

Manager and Sr Manager, Learning & Development, 1999-2007

Global Reach for Transformation and Strategic Alignment

“One firm” onboarding experience for Advisory employees 2018-2021

Led a multi-national team to scale US Advisory new joiner programs to include new hires from Offshore Centers in Bangalore and Shanghai. Piloting a collaborative digital platform for experienced hires (rollout targeted for June 2021) and impacting 1,000 new hires offshore.

Workday@PwC new global human capital system Designed and Deployed Training 2016- 2018

Co-designed global training strategy to introduce the new human capital system to about 250,000 professionals across the PwC Global network. Lead learning architect for the Train-the-Trainer (T3) delivered to 400+ territory representatives and delivered the “Discover Workday@PwC” eLearn course to about 250,000 staff globally. In one fiscal year, the Workday Learning team delivered 350+ learning assets across 157 countries.

Aspire to Lead – PwC sponsored global forum on women’s leadership 2014

Served as L&D workstream leader, co-designing three university-based workshops to support the live webcast with Facebook COO, Sheryl Sandburg. The program was viewed at major universities in Africa, the Americas, Asia, Australasia, and Europe. In collaboration with Lean-In, these campus workshops were designed to raise awareness, build skills, and empower women to transition from school to the workplace and their professional careers. The workshops were distributed to 150 US universities and translated into five languages for global distribution.

Innovation

●PwC Future of Learning project 2020-2021

Selected to participate in PwC Future of Learning leadership think tank to reimagine organization-wide learning strategy and methodology under the sponsorship of the Chief Learning Officer. The Future of Learning proposal was presented to the firm’s Board to help it move forward in a post-pandemic environment and thrive as an L&D organization.

Start and Advanced Intern programs 2020 to 2021

I led a team that reimagined the design of an Audit and Tax Associate's in-person “Day in the Life” to a digital simulation, delivered to 3,900 interns. Evaluation ratings were 4.7 on a 5-point scale (5 = “extremely relevant”).

●Advisory Start Foundations 2019 to 2021

Co-created an “out of the box” learning design for an entry-level onboarding program to reflect the advisory practice's focus on innovation and new working methods. The program welcomes 600-800 Advisory new hires annually with an effectiveness rating of 90%. I converted the in-person program to virtual delivery within days to respond to Covid-19 while maintaining a high effectiveness rating and saving the firm $6 million in travel-related expenses.

●PwC Open University 2010-launched which is now titled: “CFOdirect”

Served as Lead Learning Director on this ground-breaking initiative to make world-class PwC Learning & Education materials available for free online https://www.pwc.com/us/en/cfodirect/multimedia/webcasts/on-demand-cpe.htm

●Diversity & Inclusion 2008-2016

oDiversity and Inclusion Learning Portfolio Leader

oWorking with Dr. Mahzarin Banaji of Harvard University, deployed Blindspots and Moving Beyond Awareness to Action training focused on implicit bias across PwC.

oCo-designed and implemented signature leadership development programs for diverse staff, including Accelerate (Pan Asian experienced associates); Select Senior Associate Playing to Win (high potential diverse senior staff); Vanguard Leading from the Front (Black/African new hires); LGBT Sticks and Stones.

Learning Leader and Coach of High Performing Teams 2007-2021

●Leads, Coaches, and mentors teams of 50+ professionals with an operating budget of $8 million

●Builds and maintains strong trust-based relationships with practice leaders and other key firm stakeholders.

●Reputation for leading teams that deliver excellent client service, strong technical expertise, and creative learning solutions to stakeholders’ business problems.

●Known for being an outstanding coach and mentor to teams. Leads by example and consistently provides real-time development to teams, seeks growth opportunities for team members, as well as, recognizes their contributions.

Education & Professional Development

Ed.D, Doctor of Education, Adult Education, Temple University (May 1997)

MA, Master of Arts, Counseling, Guidance, and Human Resources, Montclair State University (May,1987)

BA, Bachelor of Arts, Double Major in Psychology and Religious Studies, Montclair State University (May 1981)

Professional Credentials

●International Coaching Federation (ICF): Associate Certified Coach (ACC), (December 2021)

●Professional Membership: International Coaching Federation (2021)

●Leadership Coaching for Organizational Performance (LCOP) Certificate, American University (June 2021)

●Leadership Circle Profile (LCP): Certified Practitioner (April 2023)

●Herrmann Brain Dominance Instrument (HBDI)-Certified Practitioner (July 2021)

●Hogan Assessment-Certified Practitioner (August 2021)

●DISC-Certified Practitioner (November 2021)

●Accelerating Change Readiness and Agility, UC Berkeley Haas School of Executive Education (November 2018)

●Development Dimensions International (DDI) - Certified Facilitator

●PwC Badges earned: Human-Centered Design (February 2020); Digital Acumen Badge (renewed in February 2021)

Awards and Recognition

●Recipient of Brandon Hall awards for Mobile World eLearn (Gold) and Mobility Development Program (Bronze).

●Awarded Silver Telly for most creative training video.

●LearningElite Award – #2 (20201): Recognized for pivoting Start and Advanced Intern program from a face-to-face delivery medium to virtual design for 3,900 interns

Technical Proficiencies

●Document Management software (SharePoint, OneDrive), Learning Management Systems (LMS) (Cornerstone OnDemand), HCM software (Metrics That Matter), Survey software (Qualtrics, SurveyMonkey), Collaboration Tool (JamBoard) Video Conferencing Tools (Zoom, WebEx, MS Teams) Lotus Notes, Google Suite, Microsoft Office Suite,

MicroSoft Teams, Experience with major learning platforms and tools, including GOMO, Storyline, Branchtrack, SpotMe, WebEx, PollEverywhere, Learning Pathways, Google Sites, Captivate, Brightspace.

Volunteer Work

●EthicalCoach: (2022), Drafted a Development Plan for a Post-Coaching experience, as well as, Coached a Young Professional Foreign Policy professional for 12 hours.

●Advisory Board Member (2002 to 2022), Salesians of Don Bosco, Office of Youth Ministry, New Rochelle, NY

Contact this candidate