Support Specialist Office Manager
Resume:
RANAE KIMBROUGH
FORT WORTH, TX
**************@*****.***
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. SKILLS
• Documentation and control
• Microsoft
• Office Applications-Excel-Word
• Outlook-Access-PowerPoint
• Team Leadership Training
• Payroll and budgeting
• Clerical Support
WORK HISTORY
Office Manager, 02/2010 to 03/2020
Home Computer Solutions – Wichita, KS
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities. Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives. Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving. Maintained computer and physical filing systems. Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns. Coordinated special projects and
managed schedules.
Coached new hires on company processes while managing employees to achieve maximum production. Scheduling Business administration
Organizational skills
Excellent multi - tasking ability
Bookkeeping
Strategic Planning
Clear oral/written communication
Administrative Assistant, 06/2006 to 12/2009 Duit Construction – Wichita, KS Monitored premises, screened visitors, updated logs and issued passes to maintain security. Sorted and distributed office mail and recorded incoming shipments for corporate records. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Performed research to collect and record industry data. Organized weekly staff meetings and logged minutes for corporate records. Maintained staff directory and company policy handbook for human resources department. Offered office-wide software support and training, troubleshooting issues and optimizing usage. Coached new employees on administrative procedures, company policies and performance standards. Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable. Generated reports and typed letters in Word and prepared PowerPoint presentations.
Legal Assistant, 03/2003 to 01/2006
The Saville Law Office – Wichita, KS
Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
Interviewed and prepared intake sheets for clients Handled office scheduling and made notes for deadlines, Completed electronic filings, initiated billing statements and managed all administrative matters. Developed positive working relationship with courts, clients, law enforcement members and attorneys. Updated company software with skip trace results.
Worked closely with litigation attorneys to research, complete trial preparations and create document drafts for court use.
Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients. Conferred with clients and other involved parties to gather and track case information. Filed all court documents and legal pleadings with court clerk on behalf of attorneys. Organized key evidence exhibits to prepare for trials. Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
EdUCATION
Certification: CNA
Northeast Technical College - Afton OK
Masters: Microsoft Office Applications, 05/2015
Greenbush - Topeka KS
Associate of Science: Buisness, 05/1994
BCCC - Eldorado KS
Certification: Travel And Tourism, 05/1992
Climate Control Institute - Wichita KS
High School Diploma: 05/1987
South High - Wichita KS
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