Customer Service Information Security

EDUCATION

Associate in Science (A.S.) Computer Information Science Candidate, Expected graduation Dec 2022

Delgado, New Orleans, LA

Relevant Coursework: Introduction to Information Security, Business Computer Applications

EXPERIENCE

Manager

Sonic / Laplace,LA / August 2023 - current

•Assist employees in customer service.

•Appropriately assign tasks and breaks based on time and positions.

•Assist customers if there is a complaint, to ensure they are receiving proper customer service.

•Make sure the store is cleaned and fully stocked before locking the doors.

•Handle daily cash and card transactions.

CSA

Walgreens / Kenner, LA / May 2021 - Jun 2022

•Greet customers and discuss the type, quality and quantity of merchandise sought for rental.

•Compute charges for merchandise or services and receive payments.

•Answer telephones to provide information and receive orders.

CERTIFICATIONS

Microsoft Application Specialist

Comptia A+

ServSafe

REFERENCES

Samual Ball

Sonic / Laplace,LA / General Manager / 225-***-****

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