General Manager
Resume:
Dustin Kram
Oakland, CA *****
************@*****.***
linkedin.com/in/dustin-kram-063000316
Skills
Office Management
Administrative Support
Customer Service
Staff Training and Development
Inventory Management
Scheduling and Coordination
Microsoft Office Suite
QuickBooks
Education
NuCamp Coding Bootcamps
(2022-2023)
- Dynamic with React
- Modern Software Engineering with
DevOps
- HTML, CSS, and JavaScript
- Responsive with Bootstrap
- SQL with Python
- Python Fundamentals, Data
Structures, and Algorithms
- Mobile with React Native
Associates of Applied Science in
Business Management
Eastern Arizona College (Fall 2015)
- Overall GPA: 3.74
- Vocational Certificates:
Retail Management (GPA 3.81)
General Business (GPA 3.67)
Professional Summary
Experienced manager adept at overseeing daily operations, onboarding staff, maintaining professional relationships, and improving processes. Experienced in designing products, streamlining workflows, implementing cost controls, training, motivating, and monitoring staff, and working with vendors and clients. Recognized for strong customer service skills and creative problem-solving. High personal standards for quality of work. Enjoys interfacing with multiple departments and management levels. Experience
General Manager at Awaken Cafe and Roasting
February 2018 – Present
- Managed day-to-day operations and maintained professional relationships with clients and vendors.
- Developed long-term goals and designed training modules.
- Monitored industry trends and procured inventory. Barista, Keyholder at Craftsman and Wolves
November 2016 – November 2017
- Improved product quality and engaged directly with customers.
- Streamlined workflow processes and prepared cash deposits. Event Manager, Server at Culinary Excellence
May 2016 – December 2016
- Trained and managed teams of servers.
- Designed event templates and expedited plated meals. Co-Founder, Manager at Alari Design
March 2009 – Present
- Developed unique jewelry lines and managed client accounts.
- Hired and trained part-time artisans.
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