PROFESSIONAL SUMMARY
With a robust background at Universal Logistics, I excel in material
handling and fostering teamwork. Demonstrated expertise in OSHA compliance and heavy equipment operations enhanced operational efficiency. My proactive approach in problem-solving and commitment to safety protocols significantly contributed to workplace enhancements, showcasing a blend of technical prowess and collaborative spirit.
EXPERIENCE
Forklift Operator,switcher
June 2011 - July 2024 universal logistics, hammond, indiana
• Followed safety protocols and regulations for operating a forklift. Loaded and unloaded packages and merchandise from industrial trucks.
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• Placed and arranged items and packages on pallets for transport.
• Inspected forklift equipment daily to ensure proper functioning.
• Transported materials and equipment to production work stations. Practiced safe driving habits while maneuvering around warehouse environments.
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• Labeled and packaged merchandise for shipping and storage. Handled multiple tasks simultaneously without compromising quality standards.
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Continuously monitored surroundings for potential hazards or obstacles during operation of forklifts.
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Communicated with supervisors and team members to ensure proper product handling.
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Provided assistance to team members in order to complete projects within timeline constraints.
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Utilized scanners and databases to track moving packages and deliveries.
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Demonstrated proficiency in operating a range of forklifts to transport materials and goods safely.
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Identified workplace safety hazards and reported findings to supervisors.
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CONTACT
********************@*****.***
hammond, indiana 46327
SKILLS
• Material Handling
• Production Scheduling
• Shipment Processing
• OSHA Compliance
• Palletizing
• Product Inspection
• Inventory staging
• Loading and unloading
• Heavy equipment operations
• Teamwork and Collaboration
LANGUAGES
French
Bilingual
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WILMARCK JEANMICHEL
FORKLIFT OPERATOR/SWITCHER/SUPERVISOR
Yard Switcher
June 2015 - July 2024 universal logistics, hammond, indiana Assistant Manager
February 2004 - May 2022 wally smoke shop, hammond, indiana Utilized effective communication techniques to coordinate with other workers while loading and unloading items.
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Performed pre-trip inspections on tractors and trailers before each shift; troubleshooted minor issues as required.
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Exercised effective problem solving strategies when encountering challenges or delays during the process.
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Communicated effectively with drivers regarding instructions or changes in orders or delivery schedules.
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Demonstrated proficiency in operating a variety of computer systems used for data entry and record keeping.
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Collaborated with colleagues to develop efficient workflows that met customer expectations.
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Maintained cleanliness and organization of assigned areas; disposed of waste materials properly.
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Inspected trucks for mechanical items and safety issues; performed preventative maintenance when necessary.
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Provided assistance to drivers entering or exiting the facility by directing them onto designated parking spots.
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Conducted regular checks on vehicles' brakes systems, lights, tires, fuel levels, according to company policy.
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Operated a Yard Switcher tractor to move trailers and containers within the yard; demonstrated knowledge of safety regulations and protocol.
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Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
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Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
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Helped oversee the daily operations of the store, managing staff and inventory.
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Resolved customer complaints and handled refunds and returns to promote satisfaction.
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Coached and mentored new employees on company policies and procedures.
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Assisted with new employee training and conducted performance reviews to track overall progress.
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Tracked store inventories and replenished products according to demand.
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Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
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Interviewed potential job candidates and made hiring recommendations to general manager.
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Monitored sales performance to identify potential areas for improvement.
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EDUCATION
High School Diploma
June 1997
james h bowen high school, 2710 e 89st
CERTIFICATIONS
• Forklift certified
• Heating&cooling certification
REFERENCES
References available upon request