Customer Service Leasing Agent

Jaishauna Brown

*************@*****.*** 678-***-**** Marietta, GA

SUMMARY Seasoned Leasing Agent with 3 years of proven experience in property viewings, lease negotiations, and customer service excellence. Achieved a 15% tenant occupancy increase at The Park on Windy Hill; consistently exceeded occupancy targets at Arium Morgan Falls. Seeking a dynamic Apartment Leasing Agent role to leverage expertise in client engagement and lease facilitation.

WORK EXPERIENCE The Park on Windy Hill Marietta, Georgia Leasing Agent Jul 2019 - May 2020

• Successfully facilitated property viewings and negotiated lease agreements, resulting in a 15% increase in tenant occupancy for The Park on Windy Hill. Arium Morgan Falls Sandy Springs, Georgia

Leasing Consultant Jun 2020 - Apr 2022

• Successfully facilitated the leasing process from initial contact through move-in, consistently exceeding occupancy targets at Arium Morgan Falls by delivering exceptional customer service, conducting engaging property tours, and adeptly negotiating lease terms.

BGDC Distribution Forest Park, Georgia

Inbound/Outbound CSR Jun 2023 - Present

• Efficiently manage customer inquiries and orders, coordinating with logistics and warehouse teams to ensure seamless inbound and outbound operations for BGDC Distribution, while maintaining high levels of customer satisfaction and adherence to company policies.

EDUCATION Sterling High School

High School Diploma, General Education

Somerdale, New Jersey

Jun 2015

United Education Institute

Doctor of Arts, Dental Assistant

Morrow, Georgia

Jul 2019

SKILLS Customer Service • Communication • Sales Techniques • Lease Agreement Knowledge • Attention to Detail • Negotiation Skills • Organizational Skills • Conflict Resolution • Marketing

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