email distribution lists
· Documentation – Handled personal and confidential materials with sensitivity and discretion
· Expenses - Track and process of invoices and/or expense accounts
· Supported Three paralegals and assisted Attorneys with special task Management
· Assisted the General Manager with basic accounts payable/accounts receivable
· Completed daily, monthly, and annual property cash handling procedures, deposits, and security
· Ensured any irregularities were recorded in appropriate locations and brought to the attention of the GM
· Under the direction of the General Manager, effectively hired, trained, and held accountable the entire staff
· Drove improvement in guest satisfaction goals. Collaborated with hotel team members to establish and implement services and programs that met or exceed guest expectations
· Completed payroll for 15 employees
· Prepared weekly schedules for employees
WORK HISTORY
Administrative Assistant/Office Manager – Mead and Associates – Glendale, AZ 05/2010 – 04/2013
Assistant Business Manager - Alliance Residential Company - Phoenix, AZ 07/2008 - 05/2010
Leasing Manager - MEB Management - Phoenix, AZ
04/2007 - 06/2008
Leasing Consultant - Bernard/Allison - Tempe, AZ
10/2006 - 04/2007
Assistant Manager - Mischel’s LLC. Super 8 Motel - Las Cruces, NM 08/2000 - 05/2006
EDUCATION
Accounting Major - New Mexico State University - Las Cruces, NM Computer Programming Business Administration - ENMU – Roswell, NM Stephanie Cervantez Resume.docx