Account Manager Customer Service

Steve Collins

*** ******** ****

Williamstown, NJ 08094

856-***-****

****-**** *** **** *******-Runnmede, NJ

* Held many positions from Route Supervisor, Service Manager & Regional Account Manager

* Retired in February 2021

* Many responsibilities include manage route sales and service staff, prime contact with all customers in my territory including major accounts like Wawa, Sesame Place, Hershey Pak, IKEA, Subway, Target & Redner’s. Also was main contact with all independent locations like roller rinks, trampoline parks, stadiums/arenas and independent c-stores.

* Responsible to implement all promotional activity in each channel

* Obtain new accounts by cold calling or customer referral

* Handle all customer service issues

* Responsible to achieve all sales goals by running promotions, new locations and ensuring all routes are run on a timely basis

* Territory included all South Jersey, Southeast PA, Allentown, Reading, Harrisburg, Gettysburg, Hagerstown MD and Martinsburg WV

1970-1992 Held positions at Pocono Springs Water, Cintas Corporation, Aramark and A & P Supermarkets(worked in A&P from 1971-1979)

* Graduated Temple University in 1979 with a BA Degree