Customer Service Representative
Resume:
W
DESTINY
WHITE
wdestiny***@yahoo.c
om
Riverdale, GA 30274
SUMMARY
Personable and dedicated Customer Service Representative with extensive experience in customer support industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. SKILLS
Customer Experience Improvement
Customer Research
Customer Service Excellence
Customer Complaint Resolution
EXPERIENCE
Customer Service Representative
Riverdale, GA
Cricket Wireless/ Oct 2022 to Current
Provided excellent customer service to resolve customer complaints in a timely manner.
Gathered customer feedback through surveys and used the data to improve customer service.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Answered customer inquiries and provided accurate information regarding products and services.
Retail Sales Associate
Riverdale, GA
Macys Department Store/ Apr 2023 to Aug 2024
Assisted customers with finding the right product for their needs. Provided product information and answered customer questions. Demonstrated knowledge of store products and services. Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
EDUCATION AND TRAINING
High School Diploma
Lagrange High School May 2019
La Grange, GA
CUSTOM
I would like to add that in my experience in achieving great customer support, staying current with technology has supported this achievement . I take advantage of all free education within my community pertaining to Word, Excel, as well as Microsoft to keep up with the ever changing pace and demand of the customer support world.
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