Ux Designer Senior
Resume:
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WILFRED RIOS
Senior UX/UI Designer
+1-727-***-**** ****.*******@*****.***
https://uxfol.io/will.rios017 Tampa, Florida
EXPERIENCE
Senior UX Designer (Freelance)
AssuredPartners
**/**** - ***sent Orlando, FL
Insurance Company
Redesigned and migrated the company's diverse insurance partners' WordPress websites to new server platforms, resulting in a 25% increase in website performance.
Senior UX Designer (Contract)
Brunswick Corporation
03/2024 - Present Tampa,FL
Boating and Recreation
Designed a cross-platform mobile app for iOS and Android users, serving Freedom Boat Club.
Created and maintained a design system from scratch. Senior UX Designer (Temporary Contract)
A1M Solutions
10/2023 - 12/2023 Tampa, FL
Government Contracting Agency
Increased compliance accuracy by 25% by designing a state-specific regulation research platform for Medicare employees. Increased research efficiency for medicare regulations by 30%. Maintained and updated design systems as well as create new components.
Senior Product Designer (Contractor)
USAA
10/2022 - 01/2024 Tampa,FL
Financial and insurance services
I was part of the USAA Design pool where every 3 months we are part of different teams within the Chief Design Office. Enhanced user experiences for internal tools, resulting in a 10% increase in mortgage origination efficiency.
I was also part of the storefront team who handles all the front facing websites that members see when they navigate to usaa.com as well as the account summary team.
Maintained,updated and migrated design systems from Sketch to Figma.
SUMMARY
Enthusiastic, Bi-lingual and adaptable UX/UI
Designer with a passion for creating impactful
user experiences.
Proficient in rapidly adjusting to new challenges
and collaborating with cross-functional teams
to deliver outstanding results.
Dedicated to fostering creativity and innovative
design solutions while maintaining meticulous
attention to detail.
Excited about leveraging skills to contribute to a dynamic organization's mission.
EDUCATION
Bachelors in Graphic Design
Escuela de artes plasticas
2011 - 2014 San Juan,PR
UX/UI Design Bootcamp
Iron Hack Miami Campus
01/2016 - 12/2016 Miami,Fl
Associate of Science-AS
Pharmacy Technician
Huertas University
2014 - 2015 Caguas,PR
GPA
4.0 4.0
LANGUAGES
English
Native
Spanish
Native
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EXPERIENCE
R&D SENIOR UX DESIGNER (Contractor)
Johnson & Johnson
01/2022 - 12/2022 New York, NY
Pharmaceutical Company
Re-designed internal web portals and mobile apps.
Increased overall product delivery speed by 30% through collaboration and management of a team of developers and product owners.
Collaborated and managed a team of 10 developers and product owners from all R&D Departments within the organization. Designed a R&D Research Portal that helped increase employee productivity by 80%.
Lead Product Designer (Contractor)
Wiley University Services
10/2021 - 01/2022 Orlando,FL
Educational Marketing Services
Enhanced Wiley's student platform usability, reducing admissions process time by 50% by streamlining user experience and minimizing paperwork.
I successfully delivered a product that was effective and put to the test and pilot universities had a 40% increase on their admissions that year.
Senior UX Designer
Digheon Tech
10/2020 - 01/2022 San Juan, Puerto Rico
Software Design Agency
I worked as liaison with the Puerto Rico Department of Health. I have been designing for and impacting the overall COVID-19 prevention effort building solutions such as the PR Travel Declaration form for airports, Telemedicine apps for medical Covid-19 orientation as well as the Vax Tracker software keeping inventory of incoming vaccines. Performed 3 user research methodologies such as surveys, interviews, and ethnography studies to empathize on user-centered solutions.
UX/UI Designer
WAW Marketing
07/2019 - 07/2020 Guaynabo, USA
Marketing Agency
While working at Waw I was able to create an amazing experience for the Wicked Lily restaurant website which increased their customer traffic by 40%. I have also worked directly with colecturia digital which is a project being developed for El Departamento de Hacienda changing the way citizens pay for their tax proof stamps. FIND ME ONLINE
Linked In
https://www.linkedin.com/in/wilfred-rios/
CERTIFICATION
IBM Enterprise Design Thinking - Team
Essentials for AI
May 2020
IBM Enterprise Design Thinking
Practitioner
May 2020
Google Certified -Foundations of Product
Management
April 2021
AI Powered UX Design
Interaction Design Foundation
AWARDS
Techstars Covid-19 Global Start Up
Weekend winner (Team Puerto Rico)
STRENGTHS
Creative
Dedicated to innovative and original
design solutions, fostering creativity and
unique perspectives.
Adaptable
Thrives in dynamic and fast-paced
environments, quickly adjusting to new
challenges and technologies.
Collaborative
Prefers teamwork and actively engages
with multidisciplinary teams to achieve
common goals and deliver outstanding
results.
Detail-oriented
Shows meticulous attention to visual and
functional details, ensuring high-quality
user experiences and interfaces.
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EXPERIENCE
UX-UI/Visual Designer
BM Interactive Group
07/2018 - Present Remote
Design Agency
Designed and implemented corporate websites for high-profile clients like Red Zone Map and Movie Pass.
UX/UI Consultant
Wovenware
03/2018 - 11/2018 San Jan,PR
Software Development Agency
Established Wovenware's first UX/UI Design department, benefiting from the newly implemented design system.
I designed a dashboard for the integrator platform which has been deployed and used by the Puerto Rico Department of Health's Medicaid Program increasing their productivity levels by 50%. Visual Designer
UXDEVSUMMIT
06/2017 - 07/2019 Miami,FL
Conference
UX DEV Summit is a nationally recognized event held yearly in Ft. Lauderdale, FL, dedicated to User Experience Designers and Developers. I was in charge of the overall look and feel for UX DEV Summit's 2018 website, newsletter, social media posts and brand design.
SKILLS
User Research Interaction Design
Information Architecture Miro User Interface Design Usability Testing Graphic Design Interview Surveys Rapid Prototyping Mind Maps HTML/CSS Personas
Wireframes User Journeys Storyboards
Experience strategy Adobe XD Sketch Figma
Mobile Design figma Design Systems Wireframes
ACHIEVEMENTS
Increased Product Delivery Speed
Increased overall product delivery speed
by 30% through team collaboration.
Employee Productivity Increase
Designed a R&D Research Portal that
helped increase employee productivity by
80%.
Admissions Increase
Led efforts to build and redesign student
platform, resulting in a 40% increase in
admissions.
Website Traffic Growth
Designed an amazing experience for a
restaurant website, increasing customer
traffic by 40%.
VOLUNTEERING
Photographer and Event
Coordinator Assistant
UXPA Puerto Rico International
Conference
06/2018
I had the great opportunity to represent Puerto
Rico as their UX Ambassador and work with
event organizers and speakers to make the
visitors experience a memorable one.
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