Hr Generalist Project Management

ERICA FOSTER

843-***-**** or 843-***-**** • *********@*****.*** • 1433 E Evans Street Florence, SC 29506

SKILLS

Training and Development Workshops

Public Speaking

Business Writing Composition

WorkKeys-Gold

Staff Recruitment and Retention

Employee Relations

HR Program/Project management

SharePoint Documents/Spreadsheets

Claims Processing

SQL DB2

Benefits Administration

Proficient in MS Access, Excel, Outlook, and PowerPoint

Medical Terminology

Payroll

Rumba

iFlow

EDUCATION

ASSOCIATE OF SCIENCE HUMAN RESOURCE MANAGEMENT

Colorado Technical University

2023 (GPA 3.8)

PROFESSIONAL PROFILE

HR Generalist/Trainer with extensive knowledge of the industry and highly effective and well educated with a competent ability to work in fast-paced business environments. I am looking for a demanding chance to use my in-depth understanding of skills in developing and implementing employee training programs, providing support to unfamiliar staff, and coordinating employee activities so that I can rise to become a HR Generalist/Trainer. As a HR Generalist/Trainer, I have prepared myself for advancement into the HR Generalist/Trainer role by acquiring the education and knowledge needed to utilize my networking, communication, and presentation skills to so that I can become a key pillar of the HR Generalist/Trainer field.

EXPERIENCE

Training Specialist II

Blue Cross Blue Shield March 2020 - Present

Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.

Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience.

Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.

Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.

Recruit and train new Trainers., delegate training tasks to the new Trainers and evaluate performance.

Market company training opportunities to employees and provide information on benefits to encourage participation.

Inform employees on scheduled training and track their progress.

Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.

Front Desk Clerk

Tru by Hilton March 2023 – February 2024

Greeted guests upon arrival, checked them in, and provided them with any information they needed to enjoy their stay.

Audited and balanced reports from the previous shift day.

Scheduled guests wake up calls and reservations for future stays.

Prepared guests bill for the next day’s check out, and processed reservation cards.

EDI COMMUNICATIONS TECHNICIAN / OPERATIONS ASSOCAITE I

Palmetto GBA Columbia/Florence, SC August 2005 – January 2013

Manage one or more customer service records while providing telephone help and information using the info call tracking system.

Utilizing a relational database for tracking reasons, ensure prompt and correct execution of requests for electronic data interchange (EDI) goods and services.

Assist in creating and putting into place policies, practices, and controls to reduce risks and maintain regulatory compliance.

Maintain prompt and correct service levels while filling EDI product and service requests.

ERICA FOSTER

WORK EXPERIENCE (cont.)

Payroll Processor

Conduent May 2018 – February 2020

Established training development for continuing job training for lead and senior processors.

Conducted meetings, workshops, and developmental workshops.

Verified timekeeping records and consulted employees about any discrepancies.

Recorded payroll data in our software system and verified all amounts prior to cutting checks.

Altered employee tax statuses as needed, as well as any information about withholdings.

Prepared manual checks for distribution to employees.

Initiated direct deposits.

Changed employee banking records when necessary to process payments accurately.

Recorded employee complaints, questions, and concerns about payroll services and communicate those issues to the HR manager.

Maintained compliant policies and procedures for processing payroll checks.

Recruiter

AppleOne January 2015 – March 2018

Prescreened Interviews.

I-9 Verifications.

Did Payroll for Honda Direct Recruits.

Did Orientation and Onboarding for new candidates.

Did drug screening for potential new hire 9 panel.

Administered testing for industry placement.

Administrative Assistant/Office Manager

Andrews Construction March 2008 – December 2014

Project coordination for new foundation and structures.

Coordinated staff with skilled workers for carpentry, electrical, and plumbing requirements.

Purchased supplies for constructional assignments, scheduled work crews for various jobs.

Disbursed all budget and projection reports while maintaining all client data for the Pee Dee Region.

Processed payroll, collected payments, generated invoices.

Benefits and Compensation, HR records management, A/R responses to customers, bank deposits, generated invoices, prescreened interviewing, and scheduling.

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